Here at Shake Shack Canada, we take care of each other first and foremost so that we can create memorable experiences for our guests, communities and team members. We are currently seeking a General Manager to fill an existing vacancy at our Shake Shack London location. As a leader, the Shake Shack General Manager takes an entrepreneurial approach to driving successful results by overseeing team development and sales growth strategies while striving to maximize bottom-line profitability.

The ultimate brand champion, the GM is responsible for inspiring and motivating a team by fostering an inclusive culture, welcoming environment and efficient workplace through clear communication and strategic action planning.

Manages a team to drive top-line sales and bottom-line profitability through ownership of Shack P&L;, including cost control, operational excellence and ongoing education of the management team on business acumen, P&L; review and how to impact in real time.

Drives people planning – recruitment, development and retention – of a high-performing, diverse team, at all levels, while staffing for growth.

Delivers an amazing guest and team experience that ensures loyalty through solid operations execution while identifying opportunities to improve throughput and productivity.

Follows all company policies and compliance rules,



appropriate health codes and local jurisdiction food handling requirements, maintains food safety certifications and models exemplary food health safety practices to the team.

Leads by example, holds self and team accountable, and coaches the management team in shift management to maximize results and ensure strong execution.

Ability to manage work processes and lead continuous improvement initiatives

Proven experience as a General Manager in a fast-paced, high-volume restaurant and/or QSR environment

Dental care both Toronto-based private investment companies that prioritize innovation, value creation and delivering exceptional experiences.

Shake

Shack is an iconic American burger restaurant serving deliciously classic burgers, fries, hot dogs, and frozen custard. The brand has humble roots, founded as a hot dog cart in Current York City’s Madison Square Park by renowned restaurateur Danny Meyer. With our roots in fine dining and giving back to the community, we are committed to high-quality food served with a high level of hospitality.

All qualified applicants will receive consideration for employment without regard to race, colour, ancestry, national origin, religion, creed, age, disability, sex, gender identity, sexual orientation, gender expression, medical condition, genetic information, marital status, military and veteran status. #

📌 General Manager, Performance General Manager, Performance (London)
🏢 Push Operations
📍 London