Travel is not just about the destination; We are dedicated to shaping the future of travel by partnering with 200+ airline, hospitality, cruise, passenger rail, and financial services companies to create recent, meaningful revenue streams through incredible customer experiences. Rooted in our core values of being ambitious, innovative, and collaborative, we are driven to continuously raise the bar, exceed expectations, and bring out the best in everyone, fostering a culture where we believe we are better together, working towards an extraordinary future in travel. Come help us transform everyday travel into extraordinary experiences.

As the Senior Product Manager for the Global Product Intelligence team, you will be responsible for leading the development and execution of our AI product strategy within a key product area. You will act as the bridge between customer needs and technical execution, driving alignment across the organization to deliver high-impact results for Plusgrade and most importantly our partners and their travellers. Reporting to the Director of Product Management, you will: Partner with Data Science, Product, Sales, and Marketing teams to evolve solutions toward autonomous decision-making.

Collaborate effectively with stakeholders across Engineering, Legal/Policy, Sales, and Marketing to ensure alignment on plans. Understand customer and consumer needs to identify how AI-driven solutions can address those opportunities. Lead communication with customers to ensure they can achieve the full benefits of the solution.

Stay informed about opportunities in applied AI from news, academia, and other industries. Identify and assess potential threats, including competitive pressures and changing customer needs, to incorporate into product planning.





Experience working with and managing cross-functional teams, Product, Engineering, Data Science, and Marketing. A strong customer focus and the ability to translate customer needs into product requirements.

Experience in the travel or loyalty industry.

Comprehensive Health Plans Flexible Paid Time

Off ✈️ Travel Experience Perk Parental Leave Top Up We welcome applications from all qualified individuals and are committed to equal employment opportunities regardless of gender identity or expression, race, ethnic origin, creed, place of origin, age, sex, marital status, physical or mental disability, sexual orientation, and any other category protected by law. Upon request we will provide accommodation for applicants with disabilities. If you have a preference regarding the language of your interviews, please inform our Talent Team when they reach out to you.

We believe in diversity and inclusivity and that is why our interview process is designed for a positive candidate experience and to ensure every candidate is evaluated equally. We may utilize technology‑assisted/artificial intelligence tools to help us screen, assess, and select applicants for this position.

Recruiter Phone Interview

All candidates will be provided with feedback regardless if they pass or didn’t pass any of our interview stages. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment.

If you would like more information about how your data is processed, please contact us. The base salary range is tailored to the advertised location and determined by several factors, including candidate expertise and internal peer equity.

📌 Gestionnaire de Produit Senior - Intelligence Produit // Senior Product Manager - Product Intel[...] (Vancouver)
🏢 Plusgrade
📍 Vancouver