First Canadian is a national organization and we are experiencing unprecedented growth!

First

Canadian is a national organization and we are experiencing unprecedented growth! We seek employees who are committed to learning, career growth, and opportunity. We take pride in being an organization that our employees support long-term.

If you are motivated to succeed by helping people, then this is the opportunity for you! Are you a seasoned professional in the Group Health and Dental claims field, looking to take on an exciting new challenge? The Manager, Group Health & Dental Claims is a hands-on leadership role and will be crucial for the development of our newly formed group health and dental claims department.

The ideal candidate will bring a wealth of experience in health and dental claims management, combined with proven leadership skills to build a high-performing team. As the Manager Group Health & Dental Claims, you will play a key role in designing and optimizing claims processes, ensuring regulatory compliance, while providing exceptional service to members and other stakeholders, all while exceeding performance metrics. This position works on-site.

Earned

Time-Off Program and vacation.

Group Retirement Savings

Plan with employer match. In office gym. Health and Wellness spending account.

Employee Assistance

Program (EAP). A Culture Team dedicated to diversity, inclusion, and employee programs. Establish, mentor and lead a new claims processing team by fostering a collaborative environment that prioritizes accuracy, efficiency and employee engagement.





Design and implement health and dental claims processing workflows that ensure timely and compliant handling of claims. Provide ongoing training and development opportunities for your team to ensure they are equipped with the necessary skills and knowledge. Create a client service culture and embed client engagement by inspiring and motivating the claims team to provide the best claims experience in Canada.

Conduct regular health and dental claim file reviews and performance assessments, to identify and evaluate trends, to optimize processes and provide recommendations for technology enhancements. Minimum 1-3 years experience of developing and leading a Health & Dental claims adjudication team. Minimum 3-5 years experience in group benefits Health and Dental Claims adjudication with a deep knowledge of claims processing and regulations is required.

Bachelor’s degree in Human Resources, Business Administration or equivalent is an asset. Excellent organizational, analytical and interpersonal skills with the ability to manage multiple priorities. Proficient in MS Office Suite (e.g.

Word, Excel, Outlook, and PowerPoint).

Experience working with Customer Service Software (DialPad, HubSpot). Fluent in English with proven competencies in verbal and written communication is required. Fluent in French with proven competencies in verbal and written communication is an asset.

Successful completion of a credit, criminal, education, employer reference/verification, and professional designation checks before employment is required. We are an equal opportunities employer and welcome applications from all suitably qualified persons. Accommodations are available upon request. #

📌 Group Benefits Claims Manager (Edmonton)
🏢 First Canadian Financial Group
📍 Edmonton