Enhance guest experiences with Canadian Niagara Hotels as a Guest Service Agent. This role involves welcoming guests, managing reservations, and processing payments in a vibrant hospitality setting. Join the talented team at Canadian Niagara Hotels Group, a leader in entertainment and hospitality.

As a Guest Service Agent, you will utilize excellent communication skills while assisting guests with their needs. Your skilled composure and ability to manage multiple tasks will ensure a seamless experience for guests arriving at some of Canada's most renowned hotels. Key Responsibilities:

- Greet and welcome guests enthusiastically
- Verify and confirm guest reservations and preferences
- Process guest payments during registration and checkout
- Issue keys and manage safety deposit boxes
- Resolve guest concerns promptly and courteously

Requirements:

- Ability to work weekends and holidays
- Strong interpersonal and communication skills
- Excellent attention to detail and organizational skills
- Capacity to work under pressure in a team setting
- Professional phone etiquette and persuasive abilities

Utilize your interpersonal skills and establish memorable guest experiences at Canadian Niagara Hotels.

📌 Guest Service Agent at Canadian Niagara Hotels (Niagara Falls)
🏢 Canadian Niagara Hotels
📍 Niagara Falls