Step into a fulfilling Guest Services Agent role with Dexterra Group at our stunning Horizon North lodge facility. Enjoy a balanced work schedule with a 2 weeks on/2 weeks off rotation while providing superior service. As a key player in guest relations, you will welcome clients with warmth and assist them with check-in and check-out processes.
Your administrative skills will support the Lodge Manager, ensuring smooth day-to-day operations. This position is ideal for those with a background in hospitality seeking work from home. Key Responsibilities:
- Welcome clients and provide essential site information
- Handle inquiries and client communications
- Assign rooms and distribute keys effectively
- Facilitate the check-in/check-out experience
- Maintain accurate databases for bookings
Requirements:
- Post-secondary education in Hospitality or Business Administration
- Minimum 1 year experience in guest services or administration
- Experience in a lodge setting preferred
- 1 year accounting-related experience required
- Proficiency in MS Office and relevant software tools
Embrace a fulfilling career in hospitality with Dexterra Group while enjoying the perks of lodge life.