Posted Thursday, July 23, 2026 at 3:00 AM Proud to be 100% Canadian-owned,Northland Properties' are recognized as one of the most trusted names in hotels, restaurants, resorts, sports, construction, and asset management. As Canada’s fastest-growing hospitality group, we believe the foundation of our continued success is our people and their ability to take great care of our guests. First impressions count, right?

The Guest Service

Agent is the face of our hotels. You're a people-pleaser who loves to go above and beyond to exceed the needs of our guests. You'll wear many hats-from meeter and greeter to problem-defeater.

At Sandman Hotel

Group, we recognize this vital role with a competitive compensation package and flexible schedule. We're also pleased to encourage personal development and real growth opportunities, which means the sky's the limit. We know you'd love to hear about our perks-incredible team rates and discounts at all 7 of our restaurant brands is just the beginning!

With over 60 hotels (and growing!) Completion of a two-year apprenticeship program in front desk operations or hotel management preferred ~1 year of experience as a Hotel Front Desk Clerk Preferred ~ Experience in all aspects of customer service and people management ~ Able to effectively communicate both verbally and in writing ~ Responsible for checking guests in and out of the Hotel. Respond to telephone, e-mail, and in-person inquiries from clients, business partners, and other parties. Book telephone reservations Count and verify cash, shift activity, keys, gift certificates,



and wireless internet cards with departing shift.

Print updated in-house, arrival, departure, and room status reports every two hours Ensure front desk is stocked with any items guests may require before housekeeping leaves for the day. Write all wake-up call requests on specified form and enter on switchboard. Excellent customer relations.

Discounted Hotel

Stays for Team Members and Family & Friends rates too! ~25% discount at our restaurants for up to 6 people ~ Ongoing Employee events, incentives & recognition ~ Dedicated Training Program ~ Employee Assistance Program (EAP)- Free mental Health Support, Legal & Financial Counselling ~ Group Life Insurance, Extended Health, Dental, Vision Care! ~ Sandman Hotel Group is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.

Sandman Hotel

Group does not discriminate on the basis of disability, veteran status or any other basis protected under federal, provincial or local laws.

Sandman Hotel

Group takes seriously its obligations under the Human Rights Code.

At Northland

Properties, we are committed to building a network of talented professionals who can help to provide exceptional hospitality experiences. As an equal opportunity employer, we are constantly seeking motivated and enthusiastic individuals to join us in various fields, including Construction, Finance, IT, HR, Marketing, and Support Center. To join our dedicated team and be a part of our thriving hospitality community, explore the exciting career opportunities available at . #

📌 Guest Services Agent - Full time/Part time (Richmond)
🏢 Sandman Hotel Group
📍 Richmond