Join Primaris REIT as a Guest Services Supervisor at Place D’Orleans in Orleans, Ontario, and lead efforts to enhance customer experiences through effective staff management and service programs. As a Guest Services Supervisor, your role encompasses leading a customer-focused team to provide top-tier service within the shopping centre setting. You will interact with patrons, oversee staff training, and manage various community-focused initiatives.

Your ability to effectively communicate and mediate will be crucial in maintaining tenant relationships and successfully executing marketing strategies. Key Responsibilities:

- Train and orient new Guest Services team members
- Manage scheduling for customer service excellence




- Maintain a centralized feedback database
- Process and oversee community club bookings
- Run social media and marketing initiatives effectively

Requirements:

- College diploma or equivalent is necessary
- 3-5 years relevant experience, including supervisory
- Proficient with MS Office applications
- Basic understanding of social media marketing
- Certification in First Aid and CPR recommended

Enhance your career in guest services management at Primaris REIT and make a significant impact on customer satisfaction.

📌 Guest Services Supervisor at Place D’Orleans (Ottawa)
🏢 Primaris REIT
📍 Ottawa