As a Hardware Supply Chain Management Senior Associate within our finance organization, you promote day-to-day supply chain execution and lead cross-functional improvement projects. You’ll own supply plans, supplier coordination, inventory health, and logistics while managing initiatives that strengthen service, reduce cost-to-serve, and improve controls. The role requires close alignment with Finance/FP&A;, adherence to internal controls (e.g., SOX), and effective stakeholder management across Procurement, Risk, Compliance, and Operations.

Supply Chain Operations

Own end-to-end supply planning for assigned categories/SKUs (e.g., technology hardware, ATM/branch parts, cards, print materials), balancing service, cost, and inventory targets. Execute and refine MRP/DRP parameters (lead times, MOQ, safety stock, reorder points) in ERP/APS tools. Partner with Procurement and Suppliers on capacity, lead-time commits, and risk mitigation

- Monitor and manage inventory health (turns, aging, excess & obsolete) with corrective actions to hit targets. Track service performance (OTIF, fill rate, backorders) and lead root-cause analysis with corrective action plans. Coordinate logistics and fulfillment with 3PLs and internal DCs to reduce cycle times and exceptions.

Supply Chain Project Management

Lead cross-functional projects (parameter resets, supplier transitions, NPI ramps, network redesigns, tool upgrades). Build project charters, timelines, RAID logs, and stakeholder communications

- Drive change management and adoption of new processes/tools
- Data, Controls & Finance Alignment Translate business questions into data queries; develop repeatable reporting using ERP/APS and BI tools. Perform scenario modeling for supply, inventory, and capacity decisions
- Ensure master data accuracy and governance for planning-relevant attributes. SOX) and partner with Finance on inventory valuation, write-offs, and reconciliation. Risk & Compliance Identify supply risks (single sourcing, geo exposure, quality, logistics) and maintain mitigation plans.



Coordinate with Risk, Compliance, and Vendor Management for regulated third-party engagements. Excellent interpersonal, written, and verbal communication skills with the ability to present and influence at the executive level.

Project Management: Solid project management skills with the ability to prioritize and drive initiatives to completion.

Attention to Detail: Detail-oriented with high accuracy and time management skills.

Problem Solving: structured root-cause analysis and continuous improvement (Lean/Six Sigma a plus).

Data Management: Expertise in collating, reporting, and reconciling large data sets. Strong interest and understanding of Merchant Services, vendor management, equipment procurement, inventory control, and operations.

Customer Focus: Strong customer/client focus while ensuring a sound control environment.

Technical Proficiency: Proficient with PowerPoint and developing high-quality presentations, graphs, and analytics.

Resource Management: Ability to work with a wide variety of internal and external resources, manage expectations, resolve disputes, and establish credibility/trust.

Supply Chain: MRP/DRP, inventory optimization, supplier management, logistics coordination, S&OP;/SIOP. ability to turn data into operational and financial decisions.

Controls Mindset: familiarity with finance-industry control frameworks (e.g., Bachelor’s degree in Supply Chain, Industrial Engineering, Operations, Business, or related field

- Master’s/MBA a plus.

Required: 3+ years of hands‑on experience with inventory management tools/modules, such as: SAP (MM/IM, PP, APO/IBP), NetSuite Inventory, Oracle Fusion SCM/Cloud, Microsoft Dynamics 365 (Supply Chain), or similar.

Experience with analytics/BI tools (advanced Excel/Google Sheets

- Power BI/Tableau
- SQL is a plus). Proficient in MS Office, Access, and SharePoint Development, etc.

Experience with project tools (MS Project, Smartsheet, Jira/Confluence). Track record delivering measurable improvements in service, inventory, cost, and controls/compliance.

Travel: up to 25%, including supplier or DC visits as needed #

📌 Hardware Supply Chain Management - Senior Associate (Toronto)
🏢 JPMorgan Chase u0026
📍 Toronto