About Shalem Mental Health Network

Since 1963, Shalem has believed that mental health care is about more than treating illness—it's about helping people and communities flourish. What began as a local counselling ministry has grown into an innovative Christian mental health organization that integrates faith, professional excellence, and restorative practice in the service of individuals, churches, schools, nonprofits, and communities across Canada. Our Christian faith shapes both our purpose and our practice.

Our work seeks to remove the barriers that keep people from living, leading, serving, and loving others well. In many ways, we help the people who help people—equipping individuals, churches, and organizations to reflect Christ's compassion and participate in God's work of healing and renewal in their communities. We are committed to building a workplace marked by compassion, integrity, excellence, and reconciliation.

We enjoy tackling new challenges, developing creative solutions, and continually improving how we serve our communities. We are a staff team of 20+, with a network of 300+ service providers across Canada. Alongside our longstanding counselling and community programs, we’re expanding national partnerships, developing new organizational wellbeing initiatives, strengthening restorative practices, investing in technology and operational systems, and exploring innovative ways to serve churches, nonprofits, and communities across Canada.

We’re looking for a leader who is energized by helping build what’s next. As our work continues to grow locally and nationally, we’re looking for leaders who are excited to help build the teams, culture, and organizational foundation that will support our mission for years to come. Your Christian faith seats how you lead, work, and care for others, and you’re excited to contribute to Shalem's mission and culture.

You believe healthy organizations create the conditions for people and communities to flourish.



You come with considerable experience in project management, balancing logistics, big‑picture thinking and healthy relationships. You find deep satisfaction in helping people do their best work by creating clarity, structure, and strong organizational support.

The Operations

Director plays a vital leadership role in ensuring Shalem has the operational foundation needed to pursue its mission with excellence. As Shalem continues to expand across Canada, we anticipate this role evolving from a hands‑on position toward increasing leadership of organizational systems, cross‑functional coordination, and long‑term operational strategy. This position carries the responsibility of oversight for operations, project management, HR, IT and communications, supported by Shalem’s team and outside contractors. 5-10 years of healthy, responsible leadership experience in a non‑profit, public sector, healthcare, education, or similar setting.

Experience supporting organizational operations, budgeting, and financial management. A strong understanding of human resources practices and managing people well.

Experience improving organizations, coordinating projects, and helping teams navigate change. A clear communication style, building strong relationships, and navigating complexity with sound judgment.

Experience balancing strategic thinking with practical implementation well.

It would be an asset if you have: Experience with governance, risk management, or organizational compliance. Familiarity with AI/CRM/client management software or other organizational technology systems.



You ensure Shalem's administrative systems, facilities, technology, and vendor relationships support a healthy and effective workplace.

You strengthen policies, processes, and operational systems that help our programs flourish. You oversee organizational risk management, insurance, privacy, and health & safety. You lead recruitment, onboarding, and HR systems that help staff thrive.

You support managers with employee relations and HR policies. You oversee ongoing training You monitor financial performance, cash flow, and budget variances, helping leadership make informed decisions. You provide oversight of financial systems, internal controls, and organizational financial policies.

You champion continuous improvement of Shalem's technology, client management systems, and organizational infrastructure. You help ensure our technology remains secure, effective, and aligned with organizational needs. You help translate strategic priorities into practical implementation.

You willingly step in wherever needed, recognizing that every contribution helps Shalem flourish.

Change Management

You help lead organizational change with clarity, care, and thoughtful communication. You help build a culture that embraces learning, adaptability, and continuous improvement. Projects & Organizational Initiatives You lead and coordinate cross‑organizational projects, ensuring they are well planned, communicated, and successfully implemented.

You coordinate project teams, timelines, and resources, helping ideas move from vision to reality. Ensure the organization meets legal, financial, and regulatory requirements. Help cultivate a healthy, collaborative workplace where people can do their best work.

Contractors (communications, marketing, finance) If you require accommodation at any stage, please let us know—we would be pleased to work with you to support your participation.

📌 Head of Financial Platforms Operations (Canada)
🏢 Shalem Mental Health Network
📍 Canada