We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. As a Manager within our Program and Project Management (PPM) practice, you will serve as a delivery leader responsible for leading complex Microsoft programs and major workstreams. You will lead delivery across the Microsoft ecosystem including Dynamics 365 ERP and CE, Power Platform, Microsoft Fabric, Azure integration services, and AI-enabled solutions such as Microsoft 365 Copilot.

This role provides a explicit path to Director based on performance, scope leadership, and client impact. Lead delivery of Microsoft programs and major workstreams with budgets ranging from $3M-$8M and teams of 10-20 resources, accountable for schedule, quality, financial performance, and client satisfaction. Manage multi-workstream initiatives across Dynamics 365 ERP, Dynamics 365 CE, Power Platform, Microsoft Fabric, and Azure integration services.

Lead components of AI-enabled transformation programs leveraging Microsoft 365 Copilot, Copilot Studio, and Azure OpenAI Service. Establish and operate project governance including integrated plans, RAID management, financial tracking, and executive-ready status reporting. Apply hybrid delivery methodologies (SAFe, Scrum, waterfall) tailored to client maturity and program complexity.

Lead Organizational Change

Management (OCM) activities for Microsoft implementations impacting 100-500+ users, ensuring adoption and readiness. Support data and analytics delivery using Microsoft Fabric, Power BI, and Purview. Serve as primary escalation point for project-level risks; Maintain working knowledge of Microsoft commercial licensing (EA, MCA, CSP) and implications for scope and delivery planning.

Actively support Microsoft co-sell motions by coordinating with Microsoft CSAMs,



sellers, and partner teams under Director guidance. Support proposal development, SOW creation, estimating, and pursuit activities for Microsoft programs. Identify and communicate opportunities for account expansion and follow-on work.

Contribute to firm thought leadership content, client case studies, and Microsoft partner community activities. Lead, coach, and mentor consultants and senior consultants across Microsoft delivery engagements. Contribute to recruiting, onboarding, and skills development for Microsoft PPM roles.

Support the development and adoption of delivery standards, templates, and governance assets. 8+ years of progressive experience delivering enterprise programs and projects in a management consulting environment. ~ Proven delivery of Microsoft-based programs or workstreams with budgets of $3M+ and teams of 8+ resources. ~ Solid experience with Dynamics 365 ERP, Dynamics 365 CE, Power Platform, Azure integration services, and Microsoft-aligned ISV solutions. ~ Strong understanding of project and program governance, financial tracking, risk management, issue resolution, and stakeholder communication. ~ Experience supporting Organizational Change Management (OCM) activities on enterprise Microsoft implementations. ~ Experience engaging with Microsoft field teams and co-sell programs. ~ Experience delivering Microsoft solutions in one or more industries such as Manufacturing, Financial Services, Professional Services, Healthcare, or Public Sector. ~ Thorough understanding of the Microsoft FastTrack organization and Success by Design framework, including solution envisioning, implementation planning, deployment readiness, and adoption governance. ~ Bachelor's degree required. ~ Ability to travel up to 50%.

Experience leading Microsoft ERP or CRM modernization workstreams on Dynamics 365 or related platforms. Familiarity with hybrid delivery methodologies including SAFe, Scrum #

📌 Head of Programme Management (Calgary)
🏢 RSM
📍 Calgary