We give bright minds the tools to be truly creative and creative. At Christie, we create award-winning light technology solutions and services that help our partners and customers deliver unforgettable shared experiences. We’re a global group of passionate people at a company committed to leading-edge innovation, creating high-quality illumination products and solutions, and inspiring our customers and one another.

We like to say we’re a global company with local roots. We work collaboratively to support our partners in every market and region we serve around the world. We're looking for a technology support professional who will build / configure / install / deploy and support client systems and network/business applications in support of Christie employees' business requirements.

Support

Christie employees in the use of client systems and network applications. Repair of end-user computers and devices. Support of client operating systems and local applications. Assist / Train employees on the use of Christie's online Business applications.

Perform equipment relocation and setup for inner office moves Create and terminate accounts as needed in various Business applications. Ship new and repaired client systems to remote employees Perform remote tech support for remote user community as required. Document processes for team members or user community as required.

Document all work performed, and as directed in BTS work order database. Manual and Administrative work that can be assigned at any time: Pack and unpack hardware/software for shipping and receiving Track/document movement of hardware and software as assigned. Physically remove clutter, organize, relocate, and clean BTS workspace and equipment as required.

Relocate, Assemble, Disassemble, or Mount equipment as required Location:



on-site based in Kitchener, ON A competitive salary, vacation, health & dental benefits and employer-matched pension plan. Whether you’re working with the leading minds in the industry on high-profile projects, with internal teams to support continuous improvement, or with our customers to inspire and delight—your contributions will make a difference. Diploma in Computer Networking Systems or related education. ~1 – 3 years of related experience working in an IT Help Desk environment. ~ Basic level understanding of computer hardware. ~ Basic understanding of Ethernet TCP/IP networking. ~ Foundational technical knowledge of current Microsoft Windows client operating systems. ~ Previous work experience in a fast-paced high-tech business environment.

A good understanding of Microsoft Teams Knowledge in AD, basic understanding of network support Microsoft/A+/Network+ certification This posting is to fill an existing open position. Christie is an equal chance employer that does not unlawfully discriminate against any employee or applicant on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion, gender identity, gender expression, creed, sex, sexual orientation, age, record of offences, marital status, family status or disability. Christie provides products and/or services to clients that may include agencies of the Government, defense contractors, and the military (including but not limited to Canada and United States).

This role may, now or in the future, involve work that directly or indirectly supports such clients and their missions. In certain instances, employment may also be contingent upon an applicant or employee’s eligibility to obtain and maintain any required government security clearances, approvals, or access authorizations, as applicable to the role. #

📌 Help Desk Technician (Full time) (Waterloo)
🏢 Christie Digital Systems
📍 Waterloo