At Maple Leaf Sports & Entertainment Partnership (MLSE), we exist to deliver the ultimate fan experience by lifting trophies, spirits, and communities - united as one.We are a team of passionate people, boldly building the future of sport and entertainment, together. From the ice to the pitch, the hardwood to the digital arena, we’re proud to be the driving force behind the Toronto Maple Leafs (NHL), the Toronto Raptors (NBA), Toronto FC (MLS), Toronto Argonauts (CFL) and development teams with the Toronto Marlies (AHL), Raptors 905 (NBA G League), Toronto FC II (MLS NEXT Pro League) and Raptors Uprising Gaming Club, the Toronto Raptors Esports franchise in the NBA 2K League.We bring these teams - and world-class entertainment - to life at our iconic venues, including Scotiabank Arena, BMO Field, Coca-Cola Coliseum, Ford Performance Centre, BMO Training Ground, and OVO Athletic Centre. Off the field, we serve up elevated dining at e11even, Real Sports, and our signature club spaces like Hot Stove Club, ScotiaClub, and Platinum Club.Through MLSE Foundation and MLSE LaunchPad, we use the power of sport to help youth facing barriers reach their full potential.

Since 2009, we’ve invested more than $45 million into Ontario communities - and we’re just getting started.Job DescriptionAs a Host, VIP Experiences, you will play an integral role in delivering exceptional hospitality experiences for MLSE's most valued guests across our portfolio of world-class venues and events.Supporting the Executive Office, Global Partnerships, Premium, and MLSE's VIP programs (VIP Select and RESERVE), you will help execute personalized hospitality experiences for executives, corporate partners, premium members, talent, athletes, celebrities,



and other distinguished guests.From coordinating bespoke experiences before arrival to delivering flawless execution on event day, you will serve as a trusted representative of MLSE, ensuring every interaction reflects the highest standards of hospitality, professionalism, and discretion.They anticipate guest needs, remain calm under pressure, and consistently create memorable experiences through thoughtful service, operational excellence, and genuine hospitality.Support hospitality experiences for the Executive Office, Global Partnerships, Premium, and other key corporate stakeholders.Coordinate hospitality and logistics for executives, athletes, celebrities, talent, and other distinguished guests, including transportation, credentialing, arrivals, departures, and event movements.Execute event-day operations including guest registration, accreditation, VIP arrivals, hospitality activations, premium space management, and guest experience delivery.Build strong working relationships with Security, Food & Beverage, Venue Operations, Marketing, Public Relations, Legal, Global Partnerships, Premium, Guest Services, and other internal teams.Represent MLSE with professionalism, warmth, and authenticity while serving as a brand ambassador.Maintain accurate guest profiles, preferences,



and event information within CRM and hospitality platforms.Identify opportunities to continuously elevate the guest experience and improve hospitality operations.Support additional VIP initiatives, special events, and departmental projects as required.QUALIFICATIONS1-3 years of experience in hospitality, concierge services, premium guest services, VIP hosting, protocol, luxury hotels, live events, or a related customer experience role.Experience supporting C-suite executives, senior leaders, corporate partners, or high-profile guests is considered an asset.Exceptional interpersonal and relationship-building skills with the confidence to engage executives, premium members, talent, and distinguished guests.Team-oriented, proactive, and solution-oriented with a passion for hospitality and guest experience.Experience using CRM and hospitality platforms such as Salesforce, SevenRooms, and event accreditation systems is considered an asset.Knowledge of professional sports, entertainment, hospitality, or live event operations is considered an asset.Must be available to work evenings, weekends, holidays, and events across MLSE venues as required.At MLSE, we are committed to building an equitable, diverse and inclusive organization. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. MLSE will provide reasonable accommodation for qualified individuals with disabilities in the job application process.

If you have difficulty using our online application system and you need an accommodation due to a disability, please email [email protected].

📌 Hiring a Hostess for Weekends! (Toronto)
🏢 Maple Leaf Sports u0026 Entertainment
📍 Toronto