Overview

Languages

English

Education

- Secondary (high) school graduation certificate
- or equivalent experience

Experience

Experience an asset

On site

Work must be completed at the physical location. There is no option to work remotely.

Work setting

- Staff accommodation available
- Hotel, motel, resort

Responsibilities

Tasks

- Register arriving guests and assign rooms
- Resolve complaints and claims
- Process group arrivals and departures
- Take, cancel and change room reservations
- Provide information on hotel facilities and services
- Provide general information about points of interest in the area
- Exchange foreign currency
- Process guests' departures, calculate charges and receive payments
- Balance cash and complete balance sheets, cash reports and related forms
- Maintain an inventory of vacancies, reservations and room assignments
- Follow emergency and safety procedures
- Clerical duties (i.e. faxing, filing, photocopying)
- Answer telephone and relay telephone calls and messages




- Assist clients/guests with special needs
- Contact customers to deliver requested wakeup calls
- Provide customer service
- Record and balance daily transactions

Experience and specialization

Computer and technology knowledge

- MS Windows

Additional information

Security and safety

- Criminal record check

Transportation/travel information
- Public transportation is not available

Work conditions and physical capabilities
- Attention to detail
- Fast-paced environment
- Work under pressure

Personal suitability
- Client focus
- Dependability
- Effective interpersonal skills
- Flexibility
- Judgement
- Organized
- Reliability
- Team player

Benefits

Health benefits

- Dental plan
- Disability benefits
- Health care plan
- Vision care benefits

Financial benefits
- Group insurance benefits
- Life insurance

Other Benefits

- Other benefits
- Wellness program

📌 hotel night auditor (Vernon)
🏢 Sparkling Hill Resort u0026
📍 Vernon