You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights.
At Sun
Life, we're driven by our Purpose: helping our Clients achieve lifetime financial security and live healthier lives. When you join Sun Life, you'll work with passionate colleagues and empowering leaders who support your growth and celebrate your contributions, so you can make a meaningful difference in our Clients' lives. Discover how you can make a difference in the lives of individuals, families and communities around the world.
The HR Senior Systems Analyst is responsible for the effective administration, support, and optimization of the organization’s Human Capital Management (HCM) system and other HR Information Systems. This role ensures that our systems are configured, maintained, and leveraged to support HR operations, reporting, compliance and overall business goals. The HR Systems Analyst works within an HRDS team and partners closely with HR, IT, payroll, advantages, and other stakeholders.
Examples of responsibilities include delivering capabilities from idea to implementation, mentoring other HRDS team members, streamlining processes, upholding operating standards, and delivering actionable insights balancing risk and digital employee experience. As part of a team, deliver capabilities from idea to implementation while working daily with stakeholders Manage and track HR system related service and/or product enhancement requests and incidents through Jira (or other ticketing system) ensuring timely resolution and clear communication with stakeholders in accordance with our operating guidelines Resolve HR technology related issues, troubleshooting, and system issues Partner with HR and business teams to identify process improvements and system enhancements Maintain data integrity through regular audits, testing, and system updates Partner and/or support cyclical HR processes such as talent management, compensation planning,
and benefits administration Document processes, provide training materials, and host user training sessions for stakeholders Collaborate with IT or vendors on system upgrades/releases, patches, and implementations Ensure HR data security and compliance with applicable laws and regulations Stay current on HR technology trends and best practices to recommend system enhancements 2+ years of experience with Workday systems configuration in 1 or more Workday modules ~ Familiarity with ticket management tools such as Jira or Service Now ~ Understanding of data governance, operating guidelines, and quality engineering best practices ~ Experience, or ability to adapt and learn, in participating in agile ceremonies such as daily stand-ups, backlog refinement, sprint reviews, and planning initiatives ~ Proficiency with Microsoft Office Suite, and intermediate level with Excel ~ Detail-oriented with a focus on data accuracy and integrity ~ Flex hours and Flexible hybrid work model including in-country work-from-home if you prefer. Competitive salary and bonus structure influenced by market range data Pension, stock, and savings programs to help build and enhance your future financial security In addition to Base Pay, eligible Sun Life employees participate in various incentive plans, payment under which is discretionary and subject to individual and company performance.
Diversity and inclusion have always been at the core of our values at Sun Life. A diverse workforce with wide perspectives and creative ideas benefits our Clients, the communities where we operate and all of us as colleagues. Persons with disabilities who need accommodation in the application process, or those needing job postings in an alternative format, may e-mail a request to
[email protected] are proud to be a hybrid organization that offers our employees the choice and flexibility to work from both the office and virtually based on the needs of the business, our Clients and you.
We may use artificial intelligence to support candidate sourcing, screening, interview scheduling.
Job Category Human Resources Posting End
Date 01/09/2026 #
📌 HR Senior Systems Analyst (Kitchener)
🏢 Sun Life
📍 Kitchener