Enhance customer experiences as a Customer Service Advisor in Kimberley. Join a agile team in a hybrid role focused on communication and problem-solving. Our client is seeking a customer-centric individual for a hybrid Customer Service Advisor position.

This role involves handling customer inquiries and fostering strong relationships to ensure satisfaction. Your ability to provide effective resolutions and collaborate with various departments will be key to the customer journey. Key Responsibilities:

- Handle inbound inquiries through phone, email, and live chat
- Provide accurate information on products and services
- Assist with troubleshooting and account management
- Resolve customer complaints efficiently and professionally
- Maintain detailed records of all customer interactions

Requirements:

- Previous experience in customer service or advisory role
- Excellent verbal and written communication skills
- Proficiency with CRM systems and support platforms
- Strong problem-solving abilities in a customer setting
- High school diploma or equivalent required

Bring your expertise in communication and problem resolution to drive customer satisfaction in this hybrid role.

📌 Hybrid Customer Service Advisor Kimberley
🏢 Placements24
📍 Kimberley