Elevate your career with ABB in a hybrid Customer Service role based in Saint-Jean-sur-Richelieu. Engage with customers while managing orders and enhancing satisfaction. In this customer-centric position, you'll provide internal and external service, focusing on order and claim management. With your 2-3 years of experience, you will communicate effectively with customers, addressing their needs, solving problems, and ensuring orders are handled seamlessly. Key Responsibilities:

- Oversee and manage customer orders and claims
- Address after-sales issues and resolve EDI errors
- Keep customers informed about shipping delays and deliveries
- Collaborate with Logistics on shipping details
- Participate in continuous process improvement efforts

Requirements:

- 2 to 3 years of customer service experience
- Must be bilingual in French and English
- Proficiency in various computer systems required
- Understanding of SAP considered an advantage
- Robust verbal and written communication skills necessary

Use your customer service expertise at ABB to help drive impactful change in electrification solutions!

📌 Hybrid Customer Service Role - ABB (Saint-Jean-sur-Richelieu)
🏢 ABB
📍 Saint-Jean-sur-Richelieu