Become a Group Sales Agent at Sunwing Vacations, located in Laval, QC. This hybrid role emphasizes excellent customer service while you support group sale inquiries over phone and email. In this position, you'll report to the Group Sales Supervisor and be the key contact for customers looking to book group services.

Your role involves upselling optional extras and ensuring every customer leaves satisfied. The emphasis on product knowledge and ongoing training will support your success in this agile sales environment. Key Responsibilities:

- Field incoming calls and assist with customer inquiries
- Upsell services like gift certificates and insurance
- Respond to group rate emails professionally
- Temporarily fill in for Group Sales Representatives as needed
- Stay updated on product offerings through training

Requirements:

- Up to 1 year of customer service experience
- Excellent verbal and written communication skills
- Detail-oriented and organized
- Proficient with Microsoft Office tools
- OPC/TICO certification is mandatory

Enhance your customer interaction skills and sales proficiency at Sunwing Vacations, where your contributions make vacation dreams a reality.

📌 Hybrid Group Sales Agent Role (Laval)
🏢 Sunwing
📍 Laval