Join Upshop as a SaaS Implementation Consultant, guiding retailers in optimizing their operations through our platform. Leverage your retail knowledge to ensure effective software deployment. In this role, you’ll work directly with customers to ensure successful adoption of Upshop's solutions, offering insights on best practices and operational efficiency.

Your experience in food retail will be crucial as you help clients translate business needs into actionable technology solutions. A strong focus on relationship-building and technical problem-solving will drive client success. Key Responsibilities:

- Serve as the primary point of contact for clients during implementations
- Conduct workshops and gather customer requirements




- Configure solutions tailored to customer specifications
- Oversee the onboarding of customer data into Upshop
- Collaborate with technical teams to resolve integration challenges Requirements:
- Bachelor's degree or equivalent relevant experience
- Minimum of 3 years in consulting or SaaS implementations
- Proficiency in communication and stakeholder engagement
- Solid ability to manage multiple projects concurrently
- Travel requirement: up to 25% Elevate customer experiences by applying your expertise in retail technology to ensure successful Upshop implementations.

📌 Implementation Consultant (Retail) (Toronto)
🏢 Upshop
📍 Toronto