Join Unicity USA Inc. as an In-Person Customer Support Agent, ensuring customer issues are promptly addressed and resolved. Leverage your expertise in communication and problem-solving. As an integral part of Unicity USA Inc., the In-Person Customer Support Agent will focus on customer satisfaction and order fulfillment.

This position demands a minimum of one year’s experience along with strong local market knowledge. The role revolves around resolving client issues efficiently and upholding high service standards. Key Responsibilities:

- Communicate product offerings clearly to increase customer satisfaction
- Manage customer accounts and ensure data accuracy
- Identify and resolve product or service-related complaints
- Process orders with a focus on accuracy and efficiency
- Work collaboratively to meet KPIs and departmental objectives

Requirements:

- At least 1 year of experience in customer service
- Solid understanding of local market dynamics
- Effective communication and problem-resolution capabilities
- Analytical skills for data interpretation
- Proven ability to multitask and maintain relationships

Be part of Unicity's mission to improve lives through quality customer support.

📌 In-Person Customer Support at Unicity (Mississauga)
🏢 Unicity International
📍 Mississauga