Value Proposition As a leading partner in healthcare, Medline Canada's sole purpose is to make healthcare run better – this means being deeply committed to the health and well-being of our customers, employees, partners and our communities. Paid vacation and personal days Employee Assistance Program (EAP) Resources supporting mental, physical, family and financial well-being Growth opportunities and training programs Open communication with Senior Leaders Social activities This position is responsible to ensure that customer’s on-site dental equipment is operating properly. Work mainly focuses on troubleshooting and repairing of equipment, as well as supporting the installation of equipment and the sales of maintenance contracts.

Maintain a high level of client service by Responding promptly to service requests Following through on commitments to customers and internal colleagues Listening to customer issues Communicating client service information with the Sales Representatives and the Service Coordinators Communicating equipment issues and recommended repairs to the customers Following through on maintenance contracts Supports new equipment installations by Providing follow up support within committed timelines Verifying equipment is set to manufacturer’s specifications Selling maintenance contracts Conducting oneself in accordance with Sinclair’s policies Dental Equipment Manufacturer certification training a huge asset Certification, Diploma or Degree in mechanical, electrical, small machine repair etc. is an asset Experience in mechanical, electrical, electronic, pneumatic,



hydraulic and/or plumbing Excellent customer service skills Able to prioritize and organize work schedule with limited supervision Daily travel between dentists’ offices throughout the territory Available to work evening and weekends to support emergency call outs Periodically required to travel overnight to provide support to clients Able to lift heavy equipment (up to 50 lbs.) With 550+ employees, including 100 dedicated sales and clinical professionals and eight distribution centres located coast-to-coast, Medline Canada is proud to serve the entire continuum of care. Our Commitment to Diversity and Inclusivity Medline Canada is committed to diversity and inclusivity and we encourage applications from members of groups that have been historically disadvantaged and marginalized, including First Nations, Metis and Inuit peoples, Indigenous peoples of North America, racialized persons/persons of colour and those who identify as women, persons with disabilities and LGBTQ+ persons. We endeavor to make our recruitment, assessment and selection processes as accessible as possible and provide accommodations as required for applicants with disabilities. however, Canadians and permanent residents will be given priority.

Through our culture of belonging, our agile and resilient global team is determined to get our customers exactly what they need, at the right time, every time. Medline is the largest provider of medical-surgical products and supply chain solutions serving all points of care. Through its broad product portfolio, resilient supply chain and leading clinical solutions, Medline helps healthcare providers improve their clinical, financial and operational outcomes.

Headquartered in Northfield, Illinois, the company employs more than 43,000 people worldwide and operates in more than 100 countries and territories.

📌 Industrial Services Technician - Night Shift (Edmonton)
🏢 Medline
📍 Edmonton