06 Sep
|
Eurofins
|
Toronto
Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier and more sustainable. From the food you eat, to the water you drink, to the medicines you rely on, Eurofins works with the biggest companies in the world to ensure the products they supply are safe, their ingredients are authentic and labelling is accurate. Eurofins believes it is a global leader in food, environmental, pharmaceutical and cosmetics products testing and in agroscience CRO services.
It is also one of the global independent market leaders in certain testing and laboratory services for genomics, discovery pharmacology, forensics, CDMO, advanced material sciences and in the support of clinical studies. In over 35 years, Eurofins has grown from one laboratory in Nantes, France to 61,000 staff across a decentralised and entrepreneurial network of ca.
Eurofins
Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier and more sustainable. From the food you eat, to the water you drink, to the medicines you rely on, Eurofins works with the biggest companies in the world to ensure the products they supply are safe, their ingredients are authentic and labelling is accurate. Eurofins believes it is a global leader in food, environmental, pharmaceutical and cosmetics products testing and in agroscience CRO services.
It is also one of the global independent market leaders in certain testing and laboratory services for genomics, discovery pharmacology, forensics, CDMO, advanced material sciences and in the support of clinical studies. In over 35 years, Eurofins has grown from one laboratory in Nantes, France to 61,000 staff across a decentralised and entrepreneurial network of ca. This position is responsible for fulfilling all customer service responsibilities and coordinate stability studies to support the Cosmetics Division laboratories.
This position is responsible for providing exceptional customer service to the company’s current and future clients. The incumbent will be experienced in handling a wide range of customer service and support-related tasks and will be able to work independently with minimal supervision. This position is responsible for fulfilling all customer service responsibilities and coordinate stability studies to support the Cosmetics Division laboratories.
This position is responsible for providing exceptional customer service to the company’s current and future clients. The incumbent will be experienced in handling a wide range of customer service and support-related tasks and will be able to work independently with minimal supervision. Liaise with company customers through phone, e-mail and in person
- Maintain superior customer relations
- Identify potential customers and sales opportunities Manage customer scheduling of projects
- Assist in the development of annual sales forecasts, budget requirements, and sales plan of actions for the business unit
- Support and management of LIMS templates setup for proper client and sample management Provide detailed direction to management for achievement of marketing objectives in terms of specific actions
- Coordinate project tracking and client management
- Create new client accounts and link standard quotations from com LIMS
- Variety of administrative duties including filing, faxing, photocopying, on-line administration, shipping (including but not limited to sending lab supplied to clients)
- Verifying information on on-going projects
- Handling other duties promoting the achievement of customer service and business goals including internal sales
- Ensure regulatory compliance
- Bachelor's Degree in Science (preferably Chemistry or Microbiology), Commerce, and/or equivalent technical and business experience
- Minimum of 3-5 years' customer service experience. Strong understanding of the Cosmetic Testing & Regulatory Consulting Industry, Canada and US, with good contacts within this sector
- Must speak and write English fluently
- Professional, friendly, and courteous in all interactions, whether with customers or co-workers
- Strong customer service skills
- Ability to work independently, while supporting a collaborative, team-based department
- Demonstrated satisfactory work performance and attendance record
- Technical Skills Exceptional computer skills with a high level of competence with MS Office (Outlook, Word, Excel) This position will be working in an office setting within the lab. Moderate level of activity and some light lifting requirements to fulfill any required administrative duties such as filing and photocopying. Shift work and overtime may be required, as well as working periodic weekends and/or evenings. At Eurofins we offer excellent full‑time benefits including health & dental coverage, life and disability insurance, RRSP with 3% company match, paid holidays, paid time off. Persons with disabilities who need accommodation in the application process, or those needing job postings in an alternative format, may e-mail a request via the website at As a Eurofins employee, you will become part of a company that has received international recognition as a great place to work. To learn more about Eurofins, please explore our website at This posting is supported by AI technology to assist in screening candidates and resumes. This posting is for a current vacancy and the successful candidate will start as soon as possible.
Salary information posted on sites other than the official careers page does not reflect the organization’s compensation and may represent estimated ranges provided by third‑party job boards. The organization offers competitive wages and a comprehensive total rewards package, which will be discussed during the interview process.
📌 Inside Sales/Junior Account Manager - Eurofins Cosmetics & Personal Care, Inc. (Toronto)
🏢 Eurofins
📍 Toronto