We are currently seeking and have an immediate opening for a qualified and motivated individual to fill the position of Inside Sales Representative based out of Sudbury, ON.

RESPONSIBILITIES Respond to customer inquiries via phone, email, or in-person with professionalism and technical expertise.

Understand customer requirements and recommend appropriate industrial products, systems, and technical solutions.

Present alternatives and solutions considering pricing, specifications, compatibility, and availability.

Process quotes, proposals, and orders accurately, ensuring all product specifications and system requirements are accurately captured and addressed

Provide reliable updates on product availability, shipment status, and delivery timelines

Coordinate with vendors and internal teams to ensure timely fulfillment and resolve issues

Follow up with customers after sales to ensure satisfaction and address concerns

Maintain organized customer records and communicate demand changes to purchasing

Support inventory counts and maintain accurate system data

Adhere to company policies and procedures

Perform other duties as assigned QUALIFICATIONS 2 or more years of Inside Sales, Customer Service, and/or Counter Sales,



preferably working with a fast-paced distributor of Safety equipment, Industrial components, or similar

Strong customer service skills with a professional, positive attitude

Clear and effective communication skills Able to work in a fast-paced environment and manage multiple tasks simultaneously

Honest, dependable, and punctual with a proactive work ethic

Solid problem-solving skills with strong attention to detail and accuracy

Strong time management skills with the ability to work independently and as part of a team

Capable of following written instructions, safety procedures, and documented processes

Comfortable using computers and software such as Microsoft Office and ERP systems In accordance with the provincial wage transparency requirements, the expected base compensation for this position is $40,000-$55,000 (or more) depending on relevant experience, technical competencies, certifications, etc. In addition, all permanent & full-time associates are eligible for extra benefits, including but not limited to: Medical, Dental, Vision, STD/LTD/AD&D;, Life Insurance, RRSP Matching, Pro-rated Vacation Entitlement, Paid Statutory Holidays, Employee Assistance, etc.

📌 Inside Sales (Greater Sudbury)
🏢 Soucie Salo
📍 Greater Sudbury