Intensive Case Management Worker - Harbour House Job Category : Program Support Posted : August 28, 2026 Full-Time On-site Hourly Range : 0 to 0 Rate : $26.44 CAD per hour Assist clients as needed in developing and maintaining a positive working relationship with professionals in support of ongoing physical, spiritual, emotional, and mental wellness. Assist and encourage clients in the pursuit of leisure activities, exercise programs, and community socialization opportunities Support clients in management of self, i.e., development and utilization of personal coping strategies, self confidence & community rehabilitation. Assist clients in realizing personal daily living goals, both short and long term, to facilitate progression towards independent living a nd towards the transition to more permanent housing .

Provide clients with guidance, information, and referrals pertaining to personal finance and legal issues, assist participants in navigating and understating systems processes.. Support clients in becoming active members of the community at large. Develop housing support plans with an emphasis to housing stability factors.





Develop and maintain relationships with local housing authorities, housing management bodies and private landlords. Navigate systems and coordinating services within the community. Support and attend court proceedings, assist clients with accessing legal resources.

Accompany clients to appointments to access community resources, affordable housing, financial support, etc. Refer clients to community support including medical, educational, mental health, addictions, cultural and other pro social activities. Educate community partners to referral processes and services being offered by the YWCA.

Establish and maintain skilled relationships with community contacts.

Administrative Support

Comply with the YWCA Lethbridge & District policies and procedures. Maintain detailed records according to the YWCA Lethbridge & District legal documentation guidelines.

Conflict Management

Sensitivity to cultural diversity Bachelor's degree or better in Human Services or related field. #

📌 Intensive Case Management Worker - Harbour House (Lethbridge)
🏢 YWCA Lethbridge
📍 Lethbridge