Posted Thursday, August 6, 2026 at 4:00 a.m.

CanadianSIM, a subsidiary of Wireless DNA Inc, helps newcomers, students, and travelers get connected prior to arrival in Canada with plans that offer strong value, competitive pricing, and reliable service.

We are entering a transformation phase:

Expanding into a future mobile app experience for activation, onboarding, and customer self-serve

CanadianSIM has solid products and pricing, but our digital experience does not yet perform at the level it should. Visitors often leave before completing key actions, and we need a structured, measurable UX + CRO process toidentifywhat drives drop-offs and systematically improve conversion performance.

uncover friction and trust gaps across the customer journey raise conversion performance to the standard of topeSIMcompetitors

We are hiring a UX/UI + CRO Specialist with experience in Shopify ecommerce and conversion optimization to own the end-to-end user experience.

This is a UX + performance role — you will combine design execution with analytics-driven experimentation to improve:





- User Behavior Analysis & Funnel Insights Analyze the customer journey: landing → planselection→ checkout → post-purchase onboarding

Translate insights into actionable recommendations and test hypotheses

- UX Design for Shopify Ecommerce activation/how-it-works content
- Trust, Clarity & Competitive UX credibility signals and reassurance content

“5) App Experience Foundations (Phase 2) Support early UX groundwork for the future app experience, including flows for:

account management troubleshooting/self-serve support

Proven experience improving conversion performance through UX changes

Familiarity with Shopify ecommerce UX and constraints

Experience with GA4, Hotjar/Clarity, and A/B testing tools

Strong Bonus Skills UX writing/microcopyfor trust + clarity

Experience building design systems for ecommerce platforms

CRO testing or performance-driven redesigns

📌 International - UX Designer (Toronto)
🏢 Wireless DNA
📍 Toronto