Production Support Developer role at FNZ. Great opportunity to join the application support team for the FNZ business. It involves issue management from external and internal clients to meet KPIs and SLAs and to liaise with other areas of FNZ to ensure a robust and scalable production setting for all FNZ’s customers.

Application

Support – ensure that the application is maintained and working efficiently and against agreed service levels.

Issue

Management – analyse, investigate, and allocate for resolution and closure for all issues.

Change

Management – support guidance for testing and release process for production fixes.

Project

Handover – facilitate the transition between project support and production support for all change.

Service

Support – support the Service Managers in delivering FNZ services within KPIs, SLAs and contractual obligations. develop code, scripts, schemas required to solve complex technical issues; investigate problems on databases, web and application servers; deal with performance issues; communicate with Production Support Analysts and Testers; automate manual processes within Production Support (CSI); work in a group of highly skilled support developers to resolve production issues.



Bachelor’s degree in software engineering, or equivalent. ~ Experience with C/C++ and Java programming. ~ Experience in Relational Databases - MS SQL Database or Oracle is preferred. ~5 or more years production support experience in banking or financial vendors across multiple technologies/platforms is a plus. ~ Logical thinking, positive can-do attitude and reverse engineering skills. ~ Excellent English skills, written and verbal. ~ Basics in JavaScript and HTML. Fluent proficiency in French (written and spoken) is a plus.

Experience with system administration in Linux/Unix. A competitive base salary, bonus, and paid time off. FNZ will match pension plan contributions at 150%, up to 4% total Employee Contribution. Employer-paid medical, dental and vision insurance, and more.

We partner with over 650 financial institutions and 12,000 wealth managers, with US$1.7 trillion in assets under administration. We help over 26 million people from all wealth segments to invest in their future. Full-time Engineering and Information Technology Note: This posting reflects a prior description of the role and is intended for candidate information purposes only. #

📌 IT Automation Developer - (REMOTE) (Toronto)
🏢 FNZ
📍 Toronto