Position: IT Infrastructure Administrator (Bilingual) Employment Type: Full Time Permanent Montreal, QC (Hybrid) DCM is a leading Canadian tech-enabled provider of print and digital solutions that help simplify complex marketing communications and operations workflow. Our core strength lies in delivering individualized services to our clients that simplify their communications, including customized printing, highly personalized marketing communications, campaign management, digital signage, and digital asset management. From omnichannel marketing campaigns to large-scale print and digital workflows, our goal is to make complex tasks surprisingly simple, allowing our clients to focus on what they do best.

As an IT Infrastructure Administrator (Bilingual), you’ll develop, test, and support core infrastructure systems, ensuring stability, performance, and rapid resolution of production issues. This is a hybrid role, working a minimum of 2-3 days per week in our Montreal office. Manage multiple infrastructure projects simultaneously, ensuring on-time and high-quality delivery Lead infrastructure initiatives from setup and configuration through deployment and ongoing support Create and maintain clear technical documentation on projects and share knowledge across internal teams Manage infrastructure-related incidents, service requests, changes, problems, and assets Maintain and troubleshoot server and network infrastructure to ensure performance, reliability,



and security Oversee backup and data restoration processes to ensure system availability Resolve escalated Tier 2 issues from the Tier 1 support team On-call rotation for Tier 2 support every 4-5 weeks is mandatory Bachelor’s degree in Computer Science, IT, or related field, with 5+ years of experience as an IT Administrator Solid expertise in Windows Server & Desktop OS, Active Directory, MS Exchange, Cisco & Fortinet IOS, LAN/WAN/VLANs, Wi‑Fi, MS Azure, TCP/IP, DNS, DHCP, Certificates, VPN, Voice/telephony, and O365/M365 Working knowledge of IT Security, alert/event monitoring, and MacOS, with familiarity in AWS Cloud and Linux an asset Proven ability to troubleshoot and diagnose technical issues accurately and efficiently Works independently with excellent time management skills, balancing multiple priorities and projects Demonstrated excellence in managing project and handling support tickets Skilled in creating and maintaining clear technical documentation, with the ability to translate business needs into practical technical solutions Flexibility and willingness to work on-call rotation for 1 week every 4-5 weeks Must be fully bilingual in English and French Comprehensive healthcare, dental, and vision coverage for you and family DATA Communications Management Corp. (DCM) is committed to equal employment opportunity, employs and does not discriminate against all qualified persons without regard to race, colour, religion, national origin, sex, age, disability, or any other classification protected by applicable federal and provincial laws.

📌 IT Infrastructure Administrator (Bilingual) (Montreal)
🏢 DCM
📍 Montreal