Drive IT department efficiency at Smart Circle International as an IT Operations Coordinator in Richmond Hill, Ontario. Organize vendor relationships, manage spending, and ensure helpdesk operations run smoothly. The IT Operations Coordinator supports the IT team, ensuring operational tasks are executed efficiently.

Collaborate with the Lead IT Program Manager, engage with various departments including Platform, Infrastructure, and Security, and help improve IT processes. This role is ideal for detail-oriented individuals eager to enhance vendor management and operational function. Key Responsibilities:

- Maintain inventory of IT vendors, subscriptions, and contracts
- Track renewal dates to prevent lapses and auto-renewals




- Monitor helpdesk ticket queues for issues and delays
- Support administrative tasks across the IT portfolio
- Create and maintain documentation and dashboards

Requirements:

- 2-4 years in IT operations or similar areas
- Strong organizational skills with multiple stakeholders
- Transparent written and verbal communication
- Detail-oriented mindset and proactive approach
- Ability to collaborate with technical and non-technical teams

Enhance IT operations and vendor engagement through meticulous coordination at Smart Circle International.

📌 IT Operations Coordinator in Richmond Hill
🏢 Smart Circle International
📍 Richmond Hill