Join a not-for-profit organization as a Remote IT Support Lead and make a difference in Ottawa, ON. Utilize your technical skills to drive system improvements and support various teams effectively. In this crucial role, you will blend technical proficiency with strategic insight to manage business systems, oversee vendor relationships, and enhance organizational workflows.

Your expertise with Microsoft 365 and cybersecurity will help ensure technology remains secure and reliable. Key Responsibilities:

- Serve as the primary contact for daily tech needs and IT providers
- Manage software, equipment, licenses, and vendor contracts
- Optimize workflows using Microsoft 365 and SharePoint solutions




- Ensure adherence to cybersecurity and IT governance policies
- Troubleshoot technical issues while offering user support

Requirements:

- 3-5 years in related technology systems experience
- Advanced knowledge of Microsoft products and CRM systems
- Strong organizational and project management skills
- Familiarity with data security and disaster recovery processes
- Strong communication skills; proficiency in French is an asset

Drive meaningful technological advancements and contribute to impactful projects in a collaborative workplace.

📌 IT Support Lead - Remote Opportunity (Ottawa)
🏢 Altis Technology
📍 Ottawa