EMCO Corporation is looking for a Bilingual IT Support Analyst to deliver exceptional technical support to our teammates. Work from Monday to Friday, 11:30am-8pm ET, while providing first-tier troubleshooting for over 300 locations nationwide. This position offers a full-time opportunity to join the IT Operations Team at EMCO.

As a Bilingual IT Support Analyst, you will be responsible for remote hardware and software provisioning, troubleshooting, and ensuring smooth operations for end-users. Candidates must possess legal eligibility to work in Canada. Key Responsibilities:

- Provide first line technical support to users across Canada
- Conduct remote troubleshooting of hardware and software issues
- Administer software and hardware provisioning efficiently
- Assist with end-user mobile phone support
- Address user concerns with effective communication Requirements:
- Degree or diploma in computer science or IT
- At least two years in a customer-facing IT role
- Expertise in hardware, software, and networking
- Bilingual in French and English required
- Solid organizational and communication skills Join EMCO as a Bilingual IT Support Analyst and enhance our team's technical services and customer care.

📌 IT Support Technician REMOTE - Bilingual (London)
🏢 Emco Corporation: Plumbing, HVAC, Waterworks, Industrial, Irrigation, Fire Protection
📍 London