At NB Power we are a team, committed to offering the best customer experience, ensuring energy security, and accelerating a sustainable clean energy transition. Because we’re New Brunswickers too, we care about our customers and future generations, and today we are actively looking for a new member to join us. As part of the Digital Technology team, the IT Vendor Manager is responsible for all Digital Technology vendors for NB Power Corporation.

They will be the primary resource responsible for a combination of IT vendor contracts, performance, relationships, and risk management. They will own and understand contractual, commercial, and operational working relationships with vendors to ensure effective delivery of committed products, services, and solutions. This role is a leadership position, reporting directly to the Senior Manager for IT Enablement Provide leadership by setting the strategic direction, mission, and vision of the vendor management capability in alignment with the strategic and operational objectives of the technology organization and the broader enterprise.

You’ll also be responsible for recruitment of new employees, performance management, developing and training resources, and build relationships with internal and external stakeholders. Develop and approve policies, standards, and processes for vendors. Enhance and maintain tools used in vendor management, including contract repositories and performance reporting systems.

Serve as a single point of contact between vendors and internal customers and manage reporting data on vendor contracts, performance, and risk. Support vendor lifecycle management activities including onboarding, performance monitoring, and resolving issues.

Contract

Management

Maintain and oversee vendor agreements, work with procurement, legal, finance and stakeholders on contract negotiations,



execution, and governance to ensure they are current and compliant with laws, regulations, and corporate policies. Create and maintain a repository of vendors in a database including maintaining an inventory of vendor spending working with finance and procurement. Lead the strategic management, performance, and governance of vendor relationships to ensure the delivery of reliable, cost-effective, and compliant IT services that align with organizational priorities.

This includes overseeing performance, risk, service quality, financial management, and contractual obligations; supporting IT demand intake, portfolio planning, and sourcing activities; driving continuous service improvement and cost optimization; and collaborating with internal stakeholders to ensure vendor capabilities, service outcomes, and governance practices effectively support business objectives, operational excellence, and long-term technology strategy. A Bachelor’s Degree in Business, Management, or a related field, and/or Master of Business Administration.

Five years of experience in vendor management or a related field

IT service delivery, IT service management, or portfolio management environments

IT standards such as ITIL and COBIT would be considered an asset Certified Professional in Supply Management (CPSM)

An equivalent combination of training and experience may be considered. Health & Dental plans that provide flexible options to meet your needs

Health Spending Account, allowing for further flexibility

Recent Brunswick Public Service Pension Plan, offering retirement financial security

Wellness options, including our Employee Family Assistance Program

Competitive wages For more information, you may refer to the Canadian Information Centre of International Credentials NB Power is an equal opportunity employer dedicated to workforce diversity. #

📌 IT Vendor Manager (Fredericton)
🏢 Énergie NB Power
📍 Fredericton