Become a pivotal part of Jim Pattison Collision & Glass as a Bodyshop Customer Care Representative in Winnipeg, Manitoba. Ensure a smooth and reassuring customer experience throughout vehicle repairs. In this full-time job, you will guide customers by addressing their inquiries and managing expectations effectively. Strong communication skills and a comprehensive understanding of the collision repair process are essential for the ideal candidate to excel.

Your role is crucial in bridging gaps between customers and the repair team. Key Responsibilities:

- Act as the primary customer liaison during repairs
- Explain repair procedures and insurance information clearly
- Build meaningful customer relationships with empathy
- Oversee appointment coordination and documentation
- Work closely with repair teams for optimal service

Requirements:

- Experience in customer service within auto repair contexts
- Solid understanding of customer journey in collision repair
- Excellent communication and judgment skills
- Ability to multitask in a quick-paced setting
- Capability to foster teamwork in service delivery

Utilize your customer service skills to make a difference at Jim Pattison Collision & Glass.

📌 Jim Pattison Collision Customer Care Role (Winnipeg)
🏢 The Jim Pattison Auto Group
📍 Winnipeg