Woodbine Entertainment Group is hiring a Desktop Analyst to provide vital technical support to our teams. Be a key player in improving device performance and user satisfaction. As a Desktop Analyst, your responsibilities include managing technical support requests, conducting troubleshooting, and collaborating on tech installations and upgrades. Address and prioritize user technical support queries

- Analyze and resolve hardware/software issues effectively
- Support installation and maintenance of technology solutions
- Help define and follow best practices for tech use
- Document processes for ongoing improvements College diploma or university degree in computer science
- Minimum 2 years of relevant work experience
- Microsoft and Cisco certifications advantageous
- Robust knowledge of computer hardware and peripherals
- Able to read and interpret technical documentation Support our mission of providing exceptional entertainment experiences as a Desktop Analyst with Woodbine Entertainment Group.

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📌 Join Woodbine as a Desktop Support Analyst (Toronto)
🏢 Woodbine Entertainment Group
📍 Toronto