Company:

ClaimsPro LP

Junior Adjuster - Edmonton, Alberta, Canada

We have an existing chance to add two Junior Adjusters to our growing team! The role will be desktop claims handling, which may eventually lead to a field role within the Edmonton area.

The Claims Adjuster actively adjusts claims while ensuring that business development opportunities are maximized. This involves marketing and follow-up of opportunities in a timely manner. To succeed in this role, the ideal candidate should have background/experiencein insurance or insurance-related field.

Key Responsibilities

- Prompt contact and follow up with policy holders and claimants.

- Investigate the cause and report to clients with solid recommendations.

- Identify exposures, recommend reserves, recommend investigation required for exposure, prepare action plans, and negotiate fair and satisfactory settlements.

- Throughout the claims process, you will provide high level of customer service to clients and the insured.

- You will participate and share ownership and responsibility for after-hours customer service requirements when required

- Perform duties assigned to him/her in compliance with established work standards, policies and procedures

Qualifications and Experience:

- Completion of high school education; University degree or post-secondary education related to insurancewill be given preference.

- Proficient in use of Microsoft Office Products (Outlook, Word, Excel, OneDrive).

- At least 1-year relevant experience in claims adjusting or related-field.

- Ongoing commitment to education and learning; adjuster’s license, or currently pursuing CIP designation.

- Effective analytical skills, including identification of cause-and-effect dynamics

- Able to draw valid conclusions and effectively communicate them.

- Ability to interpret complex documents of a legal nature, perform and understand advanced numerical calculations including analysis of comparative information.





- Excellent communication skills, including listening, interviewing, negotiating, must be able to flex style appropriate to audience

- Proactive and positive approach to customer service ensuring that all inquiries are effectively dealt with in a timely manner.

- Strong interpersonal skills allowing you to effectively deal with conflict and difficult situations.

Why join ClaimsPro? We are proud of our people, and it shows:

- You will be part of a team of over 700 independent adjusters from 9 other provinces, 2 territories

- Your career can grow into other lines of claims, branch management, across Canada into other branches, or new roles - the sky is the limit

- You will work on the industry-leading iAdjust software, designed by an adjuster for adjusters and kept modern with our in-house team of programmers and developers

- You will be supported by experienced local claims support, centralized after hours support, and dictation services

- Your claims load is driven by senior executives and business development staff from coast to coast

- You are compensated for your billable hours and other costs.

- You are working in parallel with other SCM Insurance services teams

- Your workload is balanced to ensure you can maintain a high-quality level

Visit or to learn more.

What We offer:

- Compensation is commensurate with experience, qualifications, and internal equity.

- Pay-for-Performance Incentives

- Work-Life Balance & Hybrid/Remote Work Opportunities

- E-flex Benefits Program & Wellness Initiatives

- Registered Retirement Savings Plan (RRSP) with 2% Match

- Training, Career Development, and Employee Recognition Programs

- Reimbursement for Adjusting Licenses and Dues

- Employee Referral Bonuses

- Employee Perks (access to vendor discount programs)

We welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates throughout the recruitment and assessment process.

#ClaimsPro

📌 Junior Adjuster - Edmonton, Alberta, Canada
🏢 SCM Services d’assurances
📍 Edmonton