Join Kirmac Collision & Autoglass as a Customer Service Expert, where your care and expertise in vehicle repair supports customers effectively. Engage daily with clients, ensuring a positive experience throughout the repair journey. As a Customer Service Expert at Kirmac, you will connect clients with technicians while managing all aspects of rental and repair processes.

This role requires effective communication, strong administrative skills, and a passion for delivering top-notch service. You will be instrumental in enhancing customer interactions and handling documentation with precision. Key Responsibilities:

- Establish positive customer relationships in person and on calls
- Guide clients through ICBC rental form submissions




- Schedule appointments and manage the shop's calendar
- Generate repair orders with thorough documentation
- Coordinate communication with vendors as needed

Requirements:

- Excellent verbal and written communication skills
- Robust organizational skills with attention to detail
- Professional demeanor with a friendly approach
- Passion for vehicles and customer support
- Valid driver’s license necessary

Utilize your expertise in customer interaction and administration at Kirmac, confidently guiding clients through their repair experiences.

📌 Kirmac Customer Service Expert (Coquitlam)
🏢 Kirmac
📍 Coquitlam