Where diversity is welcomed and celebrated.FCT provides industry-leading title insurance, default solutions and other real estate related products and services to legal, lending, valuation and real estate professionals across Canada. Join us as we continue to do exciting work and make a big impact on our colleagues, customers and communities.individuals who possess a deep commitment to the customers and markets we serve. As a Law Clerk/Claims Handler you will be responsible for high level decision-making, assessing title insurance claims on behalf of property owners and lenders.

In your role as a Law Clerk/Claims Handler, you will be required to independently determine and apply appropriate coverage positions for residential, commercial and loan policies accounting for the varying regulatory requirements in all provinces and territories across Canada (excluding Quebec).As a Law Clerk/Claims Handler, you will:Investigate, assess and manage claims made under the title insurance policies, including but not limited to claims related to title defects, survey issues, building and zoning matters.Communicate with our customers (including property owners, lawyers and lenders, as well as all internal business partners) the coverage available under the respective policies and accurately identify the applicable exceptions and exclusions to coverage relating to the title insurance policies.Determine and communicate claim resolution options and retain and instruct third party experts as needed (i.e. outside counsel, adjusters, appraisers etc.)Review and authenticate new title claims relating to various areas of coverage across Canada (excluding Quebec) for accuracyInitiate contact with the claimant within timelines required to meet service levelsDetermine and communicate next steps by applying Provincial/Territorial knowledge as well as identifying the correct area of coverage applicable to each claimRetain and instruct external professionals as needed (adjuster, lawyer, surveyor, appraiser, contractors etc.).Manage service levels of retained third parties to ensure they are aligned with FCT’s service levelsCorrespond and communicate with customers regarding decisions, timelines, options under the policy, etc.Analyze third party reports including legal opinions, surveys, appraisals etc. for accuracy,



coverage determination or to assist with determining next steps in the claim resolution processCommunicate denied claims with internal business partners and external parties as requiredNegotiate settlements and release provisions, and conduct review of files for potential recoveryManage escalations and disputes surrounding the coverage positions in a professional mannerIdentify potential business concerns with respect to a coverage position and escalate as neededDetermine, set and maintain settlement and expense reservesPost financial transactions as requiredFollow standard internal guidelines and processes with respect to file managementMaintain a flexible and co-operative approach towards changing business needsCommunicate denied claims with internal business partners and external parties as requiredMaintain a versatile and co-operative approach towards changing business needsHERE’S WHAT YOU’LL BRING:Law Clerk designation from Ontario post-secondary institutionMinimum 5-10 years of experience as a real estate law clerk in a firm and/or title insurance environmentStrong knowledge of Ontario Land Titles System and terminology (knowledge of Land Tites systems across Canada would be considered an asset)Strong ability to read and understand Ontario title searches as well as identify title defects (ability to read title search for provinces across Canada would be considered an asset)Familiarity with building and zoning regulations and land use laws that affect real estate transactionsStrong ability to read and understand surveysAbility to interpret and apply legal principles and decisions to specific real estate issues, claims, and transactions.Strong negotiation skills with the ability to make difficult decisions with confidenceStrong analytical skills with the ability to investigate, collect, organize,



analyze and disseminate significant amounts of information with extreme attention to detailEffective oral and written customer communication, oriented towards delivering a superior customer service experience even in circumstances that may be adverseAbility to work under pressure, manage multiple files in parallel and meet deadlinesAbility to work independently as well as with a teamPositive attitude and good team spirit evidenced through comfort in developing relationships with people throughout the companyExcellent ability to prioritize tasks and highly organizedProficiency in Microsoft Office (Word, Excel, Outlook ...) and will need to use corporate claims file management and finance software platform dailyTotal Direct Compensation:66,700 - 81,700Any pay range is in $CAD. Comprehensive benefits that include Employee and Family Assistance Program (EFAP) and Wellness EssentialsGroup retirement savings plan with company matchPaid holidays and generous paid time offHybrid work arrangementsPaid volunteer opportunities and charitable donation matchingEmployee recognition programs that include referral incentivesPotential for performance-based incentivesThe opportunity to participate in our stock purchase planAnd more!We have also been recognized as a Top 50 Best Workplace in Canada, Best Workplaces in Canada for Women and Best Workplaces in Canada with Most Trusted Executive teams. In accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act, a request for accommodation will be accepted as part of FCT’s hiring process.You may also be required to submit adequate medical/other documentation to Human Resources to support your request for accommodation.All recruitment, hiring, placements, transfers, promotions, training, compensation, benefits, discipline, and other terms and conditions of employment will be on the basis of the qualifications of the individual regardless of race, colour, place of origin, ethnic origin, citizenship, handicap (including mental and physical disability), sex, sexual orientation, gender identity and expression, creed (religion), marital status, family status (being in a parent/child relationship), age, or any other basis prohibited by the applicable provincial or federal human rights legislation.

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📌 Law Clerk/ Claims Handler (Oakville)
🏢 First American
📍 Oakville