Join OpenText as a Lead Cloud Consultant, a pivotal role focused on client support and cloud application management. Ideal for those longing to impact digital transformation. In this key position with the Cloud Technical Success Services Team, you will assist with OpenText Cloud solutions and deliver world-class operational support to enterprise clients.

Utilize your robust technical skills to resolve complex issues and maintain a high level of client satisfaction through efficient collaboration. Key Responsibilities:

- Provide outstanding support for enterprise-level cloud applications
- Troubleshoot alerts and manage production environments
- Ensure client satisfaction by meeting service level agreements
- Collaborate with technical teams on cross-product challenges
- Mentor junior team members during critical incidents Requirements:
- 5-7 years in technical consulting or support roles
- Familiarity with ITIL-based service delivery models
- Skills in Docker, Kubernetes, and relational databases
- Programming skills in SQL, Python, or JavaScript
- Solid desire to enhance client service outcomes Capitalize on your technical strengths to drive successful cloud solutions for top-tier clients at OpenText.

📌 Lead Cloud Consultant for OpenText Solutions (Ontario)
🏢 opentext
📍 Ontario