Elevate customer experiences at TD Bank as a Lead Customer Service Officer in Edmonton, Alberta. Drive customer satisfaction while supporting Relationship Managers and enhancing banking solutions. In this pivotal role, you will lead customer service initiatives and collaborate with Relationship Managers within TD’s Personal & Commercial Banking sector.

Your expertise will help onboard new clients and ensure a legendary service experience. With a focus on communication and operational excellence, this is an opportunity to deepen customer relationships and support profitable growth within the bank. Key Responsibilities:

- Deliver unparalleled customer service at every interaction
- Facilitate customer requests and ensure warm hand-offs




- Identify sales opportunities and refer clients to appropriate partners
- Monitor compliance in transactions and account openings
- Assist in credit administration and documentation processes

Requirements:

- Undergraduate degree preferred
- Over 3 years of experience in a customer service role
- Solid product and service knowledge in banking
- Excellent communication and relationship-building skills
- Ability to manage multiple tasks in a fast-paced environment

Become the driving force behind exceptional client interactions at TD Bank in Edmonton.

📌 Lead Customer Service Officer TD Bank (Edmonton)
🏢 TD
📍 Edmonton