Become a key player at Splitsville as a Team Leader, driving memorable guest experiences and leading a dedicated team in a vibrant setting. In this exciting role, a Team Leader will be instrumental in managing daily operations while delivering outstanding service to our guests. You'll ensure a clean, protected environment and lead your team to achieve operational excellence. This is a hands-on position where your leadership and guest-focused approach will shine. Key Responsibilities:

- Manage and lead shifts during busy hours
- Provide exceptional guest service at all touchpoints
- Develop team members through motivation and coaching
- Track task execution and provide real-time guidance
- Uphold Splitsville's cleanliness and safety protocols

Requirements:

- Previous experience in hospitality or entertainment
- Strong leadership and interpersonal skills
- Passionate about guest satisfaction and service
- Availability for varied shifts, including evenings
- Required Smart Serve certification or equivalent

Bring your skills to Splitsville and help foster unforgettable experiences for our guests!

📌 Lead Guest Experience at Splitsville (Ottawa)
🏢 Splitsville Bowl
📍 Ottawa