Join lululemon as a Guest Experience Lead in Galeries de la Capitale, where customer satisfaction is key. Lead a dynamic team focused on creating positive shopping experiences. In this role, you will be responsible for developing strong customer relations and ensuring a high standard of service.

You will collaborate closely with team members to inspire exceptional guest interactions, making every visit a unique experience. Your leadership will be vital in setting the tone for the customer journey in-store. Key Responsibilities:

- Oversee customer service initiatives in the store
- Ensure team members are equipped for success
- Handle customer inquiries and offer solutions
- Maintain a positive and engaging atmosphere
- Collaborate with management on experience enhancement

Requirements:

- Relevant experience in customer service
- Solid leadership capabilities and communication skills
- Problem-solving abilities for customer concerns
- Enthusiasm for creating exceptional experiences
- Flexible working hours to suit store operations

Enhance the guest experience with lululemon, combining excellent service with an inviting retail environment.

📌 Lead Guest Experience at lululemon Montreal (Quebec City)
🏢 Lululemon
📍 Quebec City