06 Sep
|
Vixxo Facility Solutions
|
Field
06 Sep
Vixxo Facility Solutions
Field
Vixxo is seeking a Lead Inventory Control Specialist to work in Los Angeles, CA.
The Lead Inventory
Specialist is a hybrid role responsible for both in‑the‑field servicing and managing a small team of no more than ten inventory specialists. This mentoring role will grow into a service operations manager position and includes tasks such as coaching, hiring and training. Complete assigned delivery work, including sorting, cycle counts, and delivery of inventory per customer guidelines.
Meet the customer's SLA requirements, including inspections and completion of all necessary paperwork. Manage activities between Vixxo, the customer, and inventory specialists, and schedule accordingly. Monitor field employees, interact with customers, organize truck and van inventory, and maintain work site behavior.
Approve timecards, plan and manage coverage, and handle escalated calls. Hire and coordinate the training of new specialists. Provide coaching and feedback to inventory specialists and conduct performance reviews.
Perform daily tasks such as reviewing emails, submitting expense reports and time punches, and participating in team calls or chats.
At least two years of experience in inventory controls and customer service. Excellent written and verbal communication skills with strong problem‑solving and data analysis abilities.
Advanced knowledge of Microsoft Office products, including Excel, Outlook, and Word;
experience working with databases is a plus. A high degree of reliability, commitment, tenacity, teamwork, and creative energy to achieve success. Demonstrated experience in providing exceptional customer support in a fast‑paced workplace. Be flexible and available to interact with employees at all levels.
High School
Diploma or equivalent. Employees must routinely sit for extended periods, use their hands for repairs and fine tooling, operate a computer keyboard and telephone. Reasonable accommodations may be made for individuals with disabilities.
Travel The position requires some travel, up to 25% annually. Work is primarily performed in customer locations and behind counters. Technicians must be able to drive and have a quiet place at home to perform administrative tasks. #
📌 Lead Inventory Control Specialist, Los Angeles, CA (Field)
🏢 Vixxo Facility Solutions
📍 Field