Join PetSmart as the PetsHotel Manager to drive operations and elevate the pet parent experience. Lead a team dedicated to safety and exceptional service in pet care. In this critical role, you will be responsible for managing the PetsHotel's operations to uphold company values.

You will guide the team through effective scheduling, training, and proactive problem-solving while ensuring outstanding service for all guests. Your leadership will create a positive environment for both associates and pet parents. Key Responsibilities:

- Manage and oversee hotel staff operations
- Ensure compliance with pet healthcare standards
- Facilitate associate training and development
- Handle guest check-ins and reservations
- Address concerns and improve customer satisfaction

Requirements:

- At least 3 years of leadership experience in retail
- Flexible full-time schedule including weekends
- Proficient with computer systems and applications
- Excellent verbal and written communication skills
- Strong organizational abilities and attention to detail

Lead the way at PetSmart by providing top-notch care for pets while fostering a excellent team atmosphere.

📌 Lead PetsHotel Operations at PetSmart (Ottawa)
🏢 PetSmart
📍 Ottawa