Shape exceptional user experiences as a Lead UX Designer in Toronto. Bring your expertise in user journey mapping and accessibility to enhance complex digital services. The City of Toronto seeks a seasoned designer with at least seven years of experience in user experience and interface design.

You will conduct extensive user research, usability testing, and stakeholder interviews, converting insights into actionable design improvements. This role requires proficiency in Figma to develop high-fidelity designs, prototypes, and interactive elements for web and mobile platforms. Key Responsibilities:

- Conduct user research and usability testing for design improvements
- Create user journeys, task flows, and service blueprints




- Develop wireframes and interactive prototypes with Figma
- Ensure designs meet AODA and WCAG accessibility standards
- Contribute to and extend design systems with reusable components

Requirements:

- Minimum seven years in UX, UI or service design
- Expertise in Figma and design documentation
- Experience with user journeys and accessibility compliance
- Proven ability to translate research into design recommendations
- Familiarity with design systems and governance practices

Elevate user experience through meaningful design as part of the City of Toronto's team.

📌 Lead UX Designer at City of Toronto
🏢 Cyber-Infomax Solutions
📍 Toronto