Boost your career in the automotive industry as a Service Advisor at Lexus Downtown. This in-person position emphasizes exceptional customer service and a passion for vehicles.

At Lexus

Downtown, part of Downtown AutoGroup, you will serve as a vital consultative link between our valued customers and service technicians.

Your role encompasses understanding customer needs, managing work orders, and ensuring quality service delivery. Join a qualified team dedicated to creating lifetime guests and enhancing guest satisfaction through personalized service. Key Responsibilities:

- Greet customers and determine their service needs
- Advise on necessary services and repairs clearly
- Create and manage detailed work orders efficiently




- Collaborate with technicians for service accuracy
- Communicate service status and follow up post-service

Requirements:

- 2-3 years of service advisor experience preferred
- Strong automotive knowledge and repair process insight
- Exceptional verbal and written communication skills
- Proven customer service with long-term relationship focus
- Ability to upsell and educate on additional services

Utilize your customer service, automotive knowledge, and communication skills at Lexus Downtown to shape a positive service experience.

📌 Lexus Downtown Automotive Service Advisor (Toronto)
🏢 Downtown AutoGroup
📍 Toronto