Fairstone Bank and its family of brands are united in delivering innovative, accessible and reliable financial solutions that enable Canadians to reach their goals. In 2024, Home Trust Company, Home Bank and Oaken Financial became part of the Fairstone Bank family of brands, alongside Fairstone, EdenPark and Fig. Together, we are the leading alternative lending bank in Canada.

We have the collective experience and expertise to better serve our customers and foster our partners’ growth. With a diverse suite of products—residential and commercial mortgages, consumer deposits and GICs, credit cards, retail and automobile financing, personal loans and digital lending—we offer financial solutions tailored to all Canadians, including newcomers, small-business owners, smart investors and savvy consumers. Backed by nearly a century of lending experience through its legacy companies, Fairstone Bank and its brand family are proud to be Canada’s leading alternative lending bank.

As a Loan Consultant, you’ll play a key part in growing our business by: Understanding customer needs to recommend the right financial solutions Building strong relationships and earning trust through excellent service Performing credit assessments, processing payments, and managing overdue accounts High school diploma (post-secondary education in finance, sales, or business is an asset) High school diploma (post-secondary education in finance, sales, or business is an asset) A customer-first mindset and a passion for delivering value Compensation Package: Competitive hourly rate plus an incentive plan based on performance. Generous vacation based on your role, statutory holidays,



plus 6 wellness days to prioritize your well-being.

Comprehensive Benefits: Robust health and dental coverage through Manulife, as well as virtual healthcare through Dialogue.

Group Retirement Savings

Plan with up to 7% employer match.

Education Assistance Program and Fairstone Academy for training and skill development. Parental leave top-up program to help you during life’s big moments.

Community Impact: One paid volunteer day to give back to causes that matter to you. Expected base hourly rate of $22.26, plus the chance to earn uncapped monthly bonuses tied to performance- your success drives your earnings. Artificial intelligence may be used in parts of the recruitment process.

All candidates considered for hire must successfully pass a criminal background check, credit check, and validation of their work experience to qualify for hire. Accordingly, we will make reasonable accommodations to respond to the needs of people with disabilities. Individuals who view themselves as Aboriginals, members of visible minorities, and disabled are encouraged to apply in confidence.

Time Type: Full time Job Type: Permanent Fairstone Bank of Canada and its subsidiaries, including Fairstone Financial Inc. and Home Trust Company, deliver innovative, accessible and reliable financial solutions that enable Canadians to reach their financial goals. Collectively, we offer residential and commercial mortgages, consumer deposits and GICs, retail and automobile financing, credit cards and digital lending, in addition to unsecured and secured personal loans online and at more than 255 branches coast to coast. With a long-established history, we are proud to be Canada's leading alternative lending bank.

📌 Loan Consultant I Customer Service (St. Catharines)
🏢 Fairstone Financial
📍 St. Catharines