Dispatch

Reports to: Sr. Vice President

Rate of Pay $25.

Position

Summary

Dispatch is a key operational role responsible for overseeing and streamlining daily fleet activities in London and across multiple locations. This position ensures the timely and efficient dispatch of vehicles, manages driver schedules, and acts as the central liaison for all logistics and delivery-related communications in London. Success in this role requires exceptional organizational skills, a proactive approach to problem-solving, and the ability to perform effectively in a rapid-paced, dynamic environment.

Core Competencies

Exceptional customer service orientation

Sales awareness and support

Strong team leadership and collaboration

Effective problem-solving skills

High level of accountability and dependability

Commitment to ethics and integrity Key Responsibilities: Coordinate and dispatch fleet vehicles to meet delivery schedules and service expectations

Monitor real-time fleet activity and adjust routes or assignments as needed

Communicate effectively with drivers, account managers, and store teams to resolve issues

Respond promptly to urgent requests and troubleshoot delivery delays or route conflicts

Utilize Bistrack and GeoTab to manage dispatch operations and GPS tracking

Maintain accurate records of dispatch logs, delivery times, and service incidents

Manage time and attendance tracking for London-based drivers

Monitor and report weekly on fleet and driver safety metrics

Ensure completion and audit of pre-trip inspections using GeoTab

Coordinate stock transfers to fulfill orders between Moffatt & Powell locations

Process incoming transfers accurately and in a timely manner

Inspect incoming inventory and document damaged products for vendor follow-up





Handle incoming calls related to truck arrivals and notify relevant parties

Collaborate with stores and drivers to ensure compliance with safety and operational standards

Oversee preventative maintenance and annual inspections for the London store fleet

Maintain regular communication with other store locations

Support onboarding and training of new drivers on dispatch protocols

Collaborate with Estimating and other departments to manage floor system deliveries Qualifications: Proven industry experience in dispatch, logistics coordination, or fleet supervision

Strong communication and problem-solving abilities

Proficiency with dispatch software and GPS tracking systems

Ability to manage multiple priorities and work flexible hours

Knowledge of transportation regulations and safety standards

Experience in a multi-site dispatch environment

Analytical skills to assess route efficiency and recommend improvements

Customer service mindset and conflict resolution capabilities.

Work Conditions

Ability to sit and stand for extended periods

Primarily indoor work; occasional outdoor tasks may be required

Must be able to lift and move products up to 30 lbs

Availability to work days, evenings, weekends, and overtime as needed Moffatt & Powell Ltd. is committed to fostering an inclusive, accessible, and barrier-free workplace. Accommodations are available upon request for candidates participating in all aspects of the recruitment and selection process. We are an equal opportunity employer that values diversity and is dedicated to creating a respectful, inclusive environment where all employees can thrive.

We thank all applicants for their interest in joining our team. Only those selected for an interview will be contacted. We appreciate the time and effort invested in applying and wish all candidates success in their future endeavors.

📌 Logistics Dispatch - London
🏢 Moffat u0026 Powell RONA
📍 London