06 Sep
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Parkbridge
|
Spruce Grove
06 Sep
Parkbridge
Spruce Grove
About Parkbridge Lifestyle Communities Parkbridge, an operating platform of QuadReal Property Group, is Canada’s leader in modular housing and the largest builder, owner, and operator of residential land lease communities in the country. With over 25 years of experience, Parkbridge professionally manages more than 55 communities and 30 resorts across the country. Parkbridge enables Canadians to buy their first home sooner, seniors to downsize, and families to vacation at RV resorts that benefit from activity programs and included amenities.
About QuadReal Property Group QuadReal Property Group is a global real estate investment, development and operating company headquartered in Vancouver, British Columbia. Its assets under management are $98.5 billion. From its foundation in Canada as a full‑service real estate operating company, QuadReal has expanded its capabilities globally for investments in equity and debt in both the public and private markets.
QuadReal invests directly through operating platforms in which it holds an ownership interest and via programmatic partnerships. QuadReal seeks to deliver strong investment returns while creating sustainable environments that bring value to the people and communities it serves.
Role Description The Maintenance Manager is responsible for overseeing all aspects of preventive, corrective, and unscheduled maintenance for the communities they are assigned to, including environmental, health and safety requirements and special initiatives. This role is accountable for maintaining the overall condition and structural integrity of assigned communities while ensuring operations are safe, compliant, and effective.
The Maintenance
Manager leads the day‑to‑day management, training, and development of maintenance technicians, fostering a strong service culture focused on delivering timely, high‑quality service and exceptional resident satisfaction. As a leader within their assigned communities, the Maintenance Manager upholds Parkbridge and QuadReal’s mission, vision, and values, acting as a brand and cultural ambassador to residents, colleagues, vendors, and the public.
General Maintenance
- Maintain a thorough knowledge and understanding of all systems including underground utilities (water, wastewater, stormwater, electrical, and gas), private roads and drainage systems, landscaping infrastructure, mechanical systems in common structures and community buildings, and systems servicing shared facilities such as pumps, life‑safety systems, HVAC, swimming pools, and other property‑specific systems.
- Manage and oversee the use, maintenance, and storage of vehicles and machinery, ensuring compliance with safety standards, manufacturer guidelines, and company policies.
- Maintain and update preventative maintenance schedules and proactively arrange required services to support safe, reliable,
and efficient operations.
- Perform regular site inspections, interior and exterior, and document all findings.
- Inspect vacant rental homes where applicable and oversee rental homes make‑ready activities.
- Ensure all tools and cleaning equipment are maintained and serviced regularly.
- Assist with management and execution of capital projects, execution of the capital plan, and identifying issues for current or future repairs.
- Perform other duties as required.
Management and Administration
- Lead, motivate and develop community maintenance team, managing performance to expectations and established standards. Conduct performance reviews, development goals, and scorecard creation.
- Coordinate maintenance technicians and vendor scheduling and oversee quality of work performed.
- Obtain, review, and manage vendor bids, contracts, and service agreements, ensuring value, quality, and compliance.
- Track and report work order trends and recurring issues.
- Create and receive purchase orders.
- Maintain maintenance supplies and inventories.
- Work with the Community Manager to monitor and adhere to operational and capital budgets.
- Maintain accurate, timely records, operational guides, files, and documentation in accordance with established procedures.
Health and Safety
- Comply with all legislation, including Manufactured Homes and Residential Tenancies Acts, Labour Relations Act, Fire Code, and Occupational Health and Safety Act.
- Understand and adhere to Parkbridge and QuadReal’s Health and Safety policy, ensuring knowledge of emergency procedures including fire, flood, and mold remediation for all staff.
- Maintain familiarity with the emergency operation of electrical systems, fire panels, life‑safety systems, mechanical systems, and water and wastewater systems.
- Maintain up‑to‑date MSDS worksheets for maintenance products and adherence to OH&S; rules and regulations.
- Conduct regular safety inspections and hazard assessments to promote a safe working environment.
- Investigate and document/report incidents, near‑misses, and injuries, implementing corrective actions where required.
Customer Service
- Uphold Parkbridge and QuadReal’s mission, vision, and values, serving as a brand and cultural ambassador to residents, co‑workers, vendors, and the public.
- Professionally and courteously handle all inquiries, feedback, complaints, or concerns.
Collaborate closely with the community manager to support resident satisfaction and retention.
- Interact with residents in a diplomatic, respectful, and solution‑oriented manner. Manage resident expectations by providing realistic timelines and following up on work completion.
- Foster and promote a strong customer service culture among all staff.
Experience and Qualifications
- Three years of progressive experience in all areas of property operations, including underground infrastructure, landscaping, roads, mechanical, fire and safety, electrical, plumbing, and HVAC systems.
- Strong organizational, prioritization, and problem‑solving skills, with the ability to manage multiple competing demands.
- Sound judgment and ability to make decisions under pressure, particularly during emergencies.
- Valid driver’s license and ability to operate company vehicles and equipment safely.
- Experience leading teams.
- High school diploma supplemented with post‑secondary courses or certification. WHMIS and First Aid training an asset.
- Excellent communication skills, both oral and written.
- Superior ability to develop and sustain cooperating working relationships with staff, contractors, the public, and residents.
- Familiarity with Microsoft Office, smartphone and tablet technology. Experience with Yardi Voyager and Work Order App is beneficial.
- Availability for emergency response and on‑call duty, as required.
- Ability to lift, push, and pull up to 25 kilograms.
Salary & Benefits The expected annualized base salary range for this role is $70,000 – $75,000. QuadReal offers a total rewards package that may include a performance‑based incentive plan, comprehensive health & dental benefits, a pension plan, and paid time off.
Diversity and Inclusion We value diverse experiences and perspectives. Even if your skills don’t align 100 % with the listed qualifications or salary range, we encourage you to apply – you may be a great fit for this role or others in our community.
Recruiter Policy QuadReal and Parkbridge do not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to QuadReal will be considered QuadReal property. QuadReal will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for engaged services to submit resumes.
Accommodation QuadReal Property Group will provide reasonable accommodation at any time throughout the hiring process for applicants with disabilities or for those needing job postings in an alternate format. If you require accommodation, please advise the Talent Acquisition team member you are working with and include the following: Job posting #; your name and your preferred method of contact.
📌 Maintenance Manager, Residential Community (Spruce Grove)
🏢 Parkbridge
📍 Spruce Grove