For the last 40 years, Source Office Furniture & Systems Ltd. has been offering the best value in high-quality office furniture throughout Canada. We pride ourselves in offering unsurpassed customer service and a collaborative team environment where every employee is a part of our success.

Source Office

Furniture is looking for a hands‑on, people‑first Store Manager in our Calgary, AB location to lead, coach, and develop a high‑performing team.

The Store

Manager is responsible for leading the day-to-day operations of the store and creating an exceptional experience for both customers and employees. This includes overseeing opening and closing procedures, maintaining strong product knowledge, and providing ongoing coaching, guidance, and development to the store team. As a hands‑on leader, the Store Manager is responsible for managing the many facets of the business in a fast-paced, competitive environment.

Success in this role requires the ability to empower team members to take initiative and deliver results, navigate sensitive situations with professionalism, and effectively balance competing priorities while maintaining the highest standards of customer service. Make a direct impact on sales performance, customer experience, and team development Competitive Base Salary + Incentive ~100% paid health and dental benefits plan after a successful 3-month probation, including a $250 Health Spending Account ~ Employee Assistance Program (EAP) ~ Staff Management Supervise and direct the activities of employees, ensuring excellent customer service and the development of team members Monitor local competitors and help acquire new business through networking activities both inside and outside the store location Create a sales culture that increases sales,



fosters and develops a consultative selling workplace and improves customer service Work collaboratively with HR for recruitment, onboarding and offboarding processes.

Provide

Director of Sales with updates on sales activities as well as updates regarding orders created by sales representatives Sales and Support Support sales representatives by responding to their inquiries, providing information regarding products and updating them on any changes or developments in the product line Manage the cash out process and oversee the purchasing of merchandise Distribute requests for quotes from clients to sales representatives and follow-up Assist with sales on the showroom floor by consulting with clients and supporting the sales reps as needed Engage with clients to complete sales in the event of high volumes or staff shortage Back up for Outside Sales Representatives when needed Ensure that all products found in promotional flyers are displayed on the showroom floor and priced accordingly Manage all administrative duties related to the ordering and transfer of products between locations Store Operations Meet regularly with the Warehouse Manager to maintain a strong understanding of warehouse operations and ensure effective coordination between store and warehouse activities. Maintain third party relationships as it pertains to operations or facility 5+ years of management experience leading warehouse, sales, administration teams ~ Strong preference for candidates with prior store management experience in the office furnishing industry ~ Set clear expectations and hold team members accountable for their performance ~ Manage multiple areas of the business and balance competing priorities ~ Address employee concerns and performance issues in a timely and professional manner ~ Coach employees to improve their skills, confidence, and performance ~ Strong Microsoft Office Suite software skills (Word, Excel, Outlook) Work Schedule: Monday to Friday, 8:30am to 5:30pm.

📌 Manager de boutique / store manager (h/f) (Calgary)
🏢 Source Office Furniture u0026 Systems
📍 Calgary