Elevate operational efficiency with Scotiabank as the Manager of Workplace Operations. This 10-month contract role focuses on leading a dedicated team ensuring optimal service delivery. Based in Toronto, this managerial position requires a visionary leader to support the Operations Model. You will collaborate with your team on various platforms while promoting individual growth through coaching.

Key responsibilities include service monitoring, adherence to compliance, and seamless operational execution to achieve team goals. Key Responsibilities:

- Lead a team of Operations Leads and Coordinators
- Manage in office employee support and virtual assistance
- Monitor floor capacity using centralized tools
- Oversee OHS, Fire, and Safety requirements compliance
- Respond to escalated concerns and maintain service levels

Requirements:

- Minimum 5 years in a team leadership role
- In-depth knowledge of performance management techniques
- Proficiency in Microsoft Office Suite and related software
- Strong ability to manage multiple priorities
- Expertise in compliance reporting and business continuity

Drive operational success at Scotiabank through effective leadership and top-tier service standards.

📌 Manager of Operations at Scotiabank (Toronto)
🏢 Scotiabank
📍 Toronto