And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.

The Large Loss Field Property Claim

Manager, to support the achievement of Allstate’s short and long term Mission, Vision and Strategic objectives, is accountable for supporting Claim strategies and programs to achieve maximum results and efficiencies. This is done through the analysis of reports, quality assurance work, identifying and delivery of training requirements.

Allstate Insurance

Company of Canada is a leading home and auto insurer focused on providing its customers prevention and protection products and services for every stage of life.

Serving

Canadians since 1953, Allstate strives to reassure both customers and employees with its "You're in Good Hands®" promise and is proud to have been named a Best Employer in Canada for nine consecutive years. Allstate is committed to making a positive difference in the communities in which it operates through partnerships with charitable organizations, employee giving and volunteerism. Through ourEmployee Value Proposition, we have worked hard to develop and nurture a culture where employees feel valued, experience personal growth, have career options and truly enjoy the work they do.

Versatile Work Arrangements

Employee discounts (15% on auto and property insurance, plus many other products and services) Good Office program (receive up to 400$ back after purchasing office equipment) Comprehensive Retirement Savings Program with employer matched contributions Working within the community and giving back! Provide support, guidance, leadership and motivation to promote maximum performance. Provide an environment to foster best in class customer service Champion organizational transformation initiatives.





Lead implementation of technology, process, and workflow improvements. Build engagement and adoption through effective communication and coaching. Determine and delegate claims settlement authority to claims representatives.

Responsible for preparing executive reporting and analysis that is consistent with defined standards and processes. Provide technical guidance to staff on claim investigation, reserving evaluation and resolution of claims. Evaluate, handle and adjust assigned property or other claims from members and other claimants.

Manage all aspects of the day-to-day operations of claims production. Collaborate with other Claims and business leaders to define and drive enterprise initiatives. Demonstrated capability to balance customer outcomes, financial stewardship, and operational objectives.

Oversee monitoring and tracking of individual and unit's performance against established productivity and quality metrics. Identifying improvement opportunities and solutions through change or modification of existing quality and severity initiatives to improve results, including recommendations to modify Best Practices. Assuring proper execution and regulatory/legislative compliance of claim procedures and practices and making process recommendations to ensure full compliance to requirements Providing input and participation for government, industry and other related organizations and committees to positively influence claim problems and practices CIP/FCIP designation is an asset ~ 10 or more years of experience and advanced knowledge in complex property claims ~5 or more years of experience in Field claims ~ Management experience is an asset ~ Experience in training and coaching ~ Advanced writing skills ~ Bilingual in French and English is an asset Allstate Canada Group has policies and practices that provide workplace accommodations.

Coaching, Communication, Conflict Management, Customer Service, Detail-Oriented, Employee Supervision, Large Loss Claims, Leadership, Prioritization, Property Claims, Property Insurance

📌 Manager Property Large Loss Field Claims (Toronto)
🏢 Allstate Canada
📍 Toronto