Join to apply for the Manager, Software Engineering role at OpenText Join to apply for the Manager, Software Engineering role at OpenText Get AI-powered advice on this job and more exclusive features. At OpenText, AI is at the heart of everything we do—powering innovation, transforming work, and empowering digital knowledge workers. We're hiring talent that AI can't replace to help us shape the future of information management.

At OpenText Observability and Service Management (OSM) , we don’t just build software—we create intelligent, automated solutions that empower businesses to monitor, manage, and optimize complex IT environments. Our mission is to help organizations achieve operational excellence, reduce downtime, and accelerate digital transformation. At OpenText, a Manager, Software Engineering role is more than just a job—it’s an opportunity to create meaningful impact.

In this role, you will build and lead a high-impact team managing innovative OSM solutions that drive real-world change, from sustainable supply chains to enhanced medical access and critical infrastructure support. You will engage in solving meaningful challenges in an agile environment, gaining exposure to advanced technologies beyond individual access. You will be encouraged to cultivate an engineering mindset, driving the creation of innovative software solutions that address real-world problems and shape the future.

You will be responsible for building and growing a top-tier team in Canada, complementing our R&D; centers in Europe and India. Your team will be highly proficient in OSM technologies and will actively engage with key customers through our Cloud support teams or direct collaboration, both On and Off the Cloud. As a Manager, Software Engineering, you will: Lead multiple lean teams of experts including an architect,



direct senior developers as well as another manager and team of developers.

Work in an Agile environment (SAFE) with processes covered by and simplified by OT toolset such as ValueEdge, but also using the very IT product we’re delivering internally! Directly interact with key accounts representatives to facilitate new projects, opportunities or critical situations support our Field teams when necessary. Maintain healthy partnerships with stakeholders and cross-functional teams, fostering inclusivity and clear communication through platforms like Microsoft Teams.

Establish goals aligned with business objectives, set clear expectations for success, and use performance metrics and KPIs to monitor progress and address issues promptly. Identify and resolve misalignments with peer and dependent teams, utilizing risk mitigation strategies and maintaining an influential managerial presence to guide teams effectively. Extensive managerial experience leading multiple scrum teams, with second-level management experience being a plus.

Strong background in development (C++/Java) and proficiency in CI/CD tools like GitLab, Jenkins, and Kubernetes. Expertise in SaaS deployment, operations, and cloud technologies (AWS, GCP, Azure, SaaS, PaaS). Strong communication, presentation,



and customer-facing skills Ability to navigate and understand different levels of abstractions from low level technical discussion to domain knowledge and strategic or organizational challenges depending on the context and audience!

OpenText is more than just a corporation, it's a global community where trust is foundational, the bar is raised, and outcomes are owned. Join us on our mission to drive positive change through privacy, technology, and collaboration. Choose us because you want to be part of a company that embraces innovation and empowers its employees to make a difference.

Seniority level Mid-Senior level Employment type Full-time Job function Information Technology Industries Software Development Sign in to set job alerts for “Software Engineering Manager” roles.

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📌 Manager, Software Engineering (Waterloo)
🏢 opentext
📍 Waterloo